Anelhi Perez
United States Air Force, USAF
North Little Rock,AR
2
Languages
6
years of professional experience
Skilled in effective relationship management and problem-solving. Experienced in collaborating with teams for student growth, while maintaining open lines of communication with parents and colleagues to ensure alignment on educational goals.
An educator with skilled in critical thinking and interpersonal communication. Proven track record of personal growth in myself for my Team, Classroom and with students. I maintaining consistent reliability at work and conflict resolution.
Work History
Teacher/Early Childhood Educator
2 Years 7 Months- Employed diverse instructional strategies to accommodate various learning styles and needs.
- Collaborated with multidisciplinary teams to support students' academic and personal growth.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Focused on instruction to create lessons for improved academic performance.
- Maintained ongoing communication with parents about children's achievements and areas for improvement, building strong family-teacher relationships.
- Facilitated communication between educators, parents, and administration to ensure alignment on educational goals and expectations.
- Empowered parents to take an active role in their children''s development by offering practical guidance on parenting techniques.
- Built solid and strong foundations with children and families, fostering trust and communication to meet case needs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Customer Service Representative/Cashier
3 Years 1 Month- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in maintaining accurate inventory levels through regular stock checks and management.
- Trained new team members on company policies and customer service protocols to enhance team performance.
- Developed strategies to improve customer satisfaction scores by implementing feedback mechanisms.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Improved resolution time with effective problem-solving for customer complaints.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Cross-trained and backed up other customer service managers.
Education
Certified Medical Assistant - Medical
High School Diploma
- Extracurricular Activities: JROTC 2016-2021
Skills
Classroom management
Positive role model and mentor
Instructional strategies
Interpersonal skills
Problem-solving skills
Conflict resolution
Relationship building
Critical thinking
Child development
Consistent reliability
Languages
English
Spanish
Timeline
Teacher/Early Childhood Educator
United States Air Force, USAF
10.2023 - 05.2026Read More
Customer Service Representative/Cashier
CVS Pharmacy
03.2020 - 04.2023Read More
Southern Technical College
Certified Medical Assistant from Medical
Read More
Thomas Jefferson High School
High School Diploma
Read More