Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Aneliz Ortiz

Summary

Dynamic and dedicated Boba Barista at Yocrepe & Boba, recognized for enhancing customer experiences through personalized beverage recommendations and strong relationship-building skills. Proven ability to maintain cleanliness and uphold food safety standards while thriving in fast-paced environments. Committed to continuous learning and delivering exceptional service that fosters customer loyalty.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Boba Barista

Yocrepe & Boba
03.2025 - Current
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
  • Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
  • Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Food Service Worker

Mt.San Antonio Gardens
02.2022 - 01.2025
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Developed and maintained positive relationships with customers to enhance service.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Prevented potential health code violations by diligently monitoring temperatures of both hot and cold food items throughout service periods.

Education

High School Diploma -

Pomona High School
475 Bangor St, Pomona, CA 91767
05-2023

Skills

  • Strong work ethic
  • Cleanliness and organization
  • Adaptability in Fast-paced environments
  • Continuous learning mindset
  • Flexible schedule availability
  • Positive attitude display
  • Friendly and outgoing
  • Active listener
  • Team player
  • Food safety
  • Order taking
  • Relationship building

Accomplishments

  • Memorized ingredients and recipes for specialty drinks.
  • Resolved product issue through consumer testing.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Boba Barista

Yocrepe & Boba
03.2025 - Current

Food Service Worker

Mt.San Antonio Gardens
02.2022 - 01.2025

High School Diploma -

Pomona High School

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Aneliz Ortiz