Anelly Gonzalez
Newton,NJ
Summary
Offering a strong foundation in patient care and medical procedures, with a keen interest in learning and developing within a clinical setting. Brings understanding of patient interaction and basic medical protocols, along with essential skills in administrative tasks and patient communication. Ready to use and develop clinical and administrative skills in Medical Assistant role.
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Head Waiter
Mi Rancho Mexican Grill
03.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Trained staff members on use of POS system.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Hostess Manager
Mi Rancho Mexican Grill
09.2024 - 05.2025
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Ensured cleanliness of the front-of-house area by overseeing staff performance on daily cleaning tasks.
- Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
Education
Certificate - Medical Assiatant
Stepful
Newton, NJ12-2025
High School Diploma -
Newton High School
Newton, NJ06-2023
Skills
- Cleanliness
- Problem-solving
- Memory retention
- Customer service
- Fluent in Spanish
- Medical terminology
- Basic life support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess Manager
Mi Rancho Mexican Grill
09.2024 - 05.2025
Head Waiter
Mi Rancho Mexican Grill
03.2024 - Current
Certificate - Medical Assiatant
Stepful
High School Diploma -
Newton High School