Aner Gonzalez
Phoenix,AZ
Summary
Enthusiastic Gym Receptionist possessing outstanding time management, customer service and multitasking abilities. Punctual and reliable team player skillful in handling orders and supplies and resolving customer complaints and concerns. Proficient in Software paired with in-depth knowledge of opening and closing processes and procedures. Organized Gym Receptionist with Number years of hands-on experience taking phone calls, handling correspondence and keeping reception area neat and clean in gym facility. Friendly and personable individual well-equipped with basic accounting and bookkeeping skills. Committed to personally contributing to operation of clean, well-maintained health club.
Overview
2
2
years of professional experience
Work History
Gym Receptionist
Tru Fit
05.2023 - 12.2023
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Sales Associate
Express
03.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelors In Business And Logistics - Business
Grand Canyon University
Phoenix, AZTimeline
Gym Receptionist
Tru Fit
05.2023 - 12.2023
Sales Associate
Express
03.2022 - 12.2022
Bachelors In Business And Logistics - Business
Grand Canyon University