Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anesa Basic

Allen

Summary

Motivated professional with a proven track record of meeting organizational needs through consistent and organized practices. Expertise in thriving under pressure and adapting to new challenges to enhance brand reputation. Strong ability to implement effective solutions that drive results and improve operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Manager

Tricolor Holdings LLC
Irving
11.2021 - 08.2023
  • Supported PMO Director in establishing PMO Department through project process review and feedback.
  • Developed and executed the New Site Project Plan within the PMO from the Facilities Department.
  • Trained new team members and created New Site Opening Manual outlining necessary procedures.
  • Managed complete project lifecycle, including intake, delivery, status updates, financial reporting, and risk mitigation.
  • Collaborated with business units to define scope of work for new sites and ensure timely completion of activities.
  • Gathered stakeholder feedback throughout projects to pinpoint areas for improvement.
  • Coordinated resources across various departments to ensure successful project completion.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.

Facilities Project Manager

Tricolor Holdings LLC
Irving
12.2020 - 11.2021
  • Oversaw the construction of new stores from site planning to opening, while ensuring safety and operational standards on all active sites.
  • Managed and directed facility staff by handling assignment delegation and ensuring timely completion.
  • Assessed vendor performance against contractual requirements and provided feedback as needed.
  • Established effective communication channels among stakeholders to enhance collaboration throughout projects.
  • Produced thorough, accurate and timely reports of project activities.

Assistant Property Manager

ZRS Management
Dallas Metroplex
07.2016 - 12.2020
  • Collaborated with leasing staff and accounting to ensure timely rent collection and accurate revenue data posting.
  • Managed the preparation of all resident correspondence, including late payment notices, credit balance letters, NSF letters, 3-day notices, and court attendance as required.
  • Produced monthly resident delinquency reports, maintaining delinquency rates below 3%.
  • Assisted the Property Manager in compiling monthly financial and property activity reports.
  • Ensured accurate and timely entry of resident move-in, move-out, and leasing data in Onesite.
  • Verified completion and approval of move-in/move-out paperwork by the Property Manager.
  • Supported the maintenance team in the upkeep of resident buildings, common areas, and grounds.
  • Addressed escalated service requests, ensuring compliance with customer service standards.
  • Worked with on-site staff to ensure that resident issues are dealt with in a timely manner, and that proper follow-through is done.
  • Trained on-site leasing staff according to company policy and procedures; promoting a positive attitude, and motivating leasing staff to meet monthly leasing goals.
  • Worked with the Property Manager to ensure that all safety inspections are completed as required, and ensure adherence to company safety standards, policies, and procedures.

Leasing Manager

Embrey Partners LTD
Dallas
12.2015 - 07.2016
  • Executed daily and weekly marketing strategies to enhance leasing initiatives.
  • Achieved over 40% closing ratio through effective sales techniques.
  • Coordinated e-blast campaigns for resident and property events.
  • Trained leasing professionals on regulatory compliance and internal procedures.
  • Promoted Preferred Employer discounts to local businesses to drive engagement.

Senior Leasing Consultant

JLB Partners, Acquisition With Simpson Housing
Dallas
11.2012 - 12.2015
  • Conducted initial contact with all prospective clients.
  • Qualified prospects based on type, size, price, and amenities available by touring.
  • Gathered and analyzed local competitor occupancy rates and rental amounts to devise strategic plans.
  • Updated competitor rent and specials weekly in the LRO system.
  • Mastered closing technique to ensure a 40% plus closing ratio.
  • Gathered daily and EOW reports using OneSite/Yardi.
  • Managed all rental payments and application processing efficiently.
  • Cold calling experience.
  • Negotiated renewal offers to enhance resident retention and satisfaction.

Education

High School Diploma -

Plano East Senior High School
Plano, TX

Skills

  • Attention to detail
  • Organizational skills
  • Verbal and written communication
  • Consolidation expertise
  • Interpersonal abilities
  • Negotiation and representation
  • Strategic planning
  • Reporting and status updates
  • Permit processing and construction management
  • Mathematical reasoning
  • Client and vendor relations
  • Microsoft Office Suite proficiency
  • Project management tools expertise
  • Bilingual communication (Croatian, Spanish)

Certification

  • Pryor Learning - Fundamentals of Project Management, 2023
  • SMU - Project Management Certificate, 2022
  • LinkedIn - Project Management and Business Analysis, 2022
  • Multifamily Pro Game Changers – Seminar for Leasing and Marketing, 2014
  • Fair Housing Training, 2012

References

References available upon request.

Timeline

Project Manager

Tricolor Holdings LLC
11.2021 - 08.2023

Facilities Project Manager

Tricolor Holdings LLC
12.2020 - 11.2021

Assistant Property Manager

ZRS Management
07.2016 - 12.2020

Leasing Manager

Embrey Partners LTD
12.2015 - 07.2016

Senior Leasing Consultant

JLB Partners, Acquisition With Simpson Housing
11.2012 - 12.2015

High School Diploma -

Plano East Senior High School

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