Anesha Pittman
Pearland,TX
Summary
Highly skilled and enthusiastic professional with more than five years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
7
7
years of professional experience
Work History
Health Unit Coordinator
Memorial Hermann
09.2019 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Prepare, fill, and reconciles supply orders; enters charges for services and supplies into computer system for patient record; performs inventory, and order supplies.
- Accurately maintain schedule for staff, effectively schedule unit based on needs, and manage leave requests.
Administrative Assistant
Kelly Services
10.2016 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Developed organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling.
- Process for new hires such as, processing WOTC forms, background checks, and I9s.
- Run reports for maintenance department utilizing SAP data and extracting into Excel files for data trend tracking, while performing various types of data entry.
- Designed customer dashboards for various clients.
- Submitted and tracked expense reports; ordered supplies and equipment as needed.
Education
Bachelor of Science - Family And Consumer Sciences
North Carolina Central University
Durham, NCSkills
- Records Management
- Professionalism and Ethics
- Critical thinking abilities
- HIPAA Compliance Understanding
- Basic Life Support for Health Care Providers (BLS)
- Health Information Systems
- Data Entry
- Customer Service
Timeline
Health Unit Coordinator
Memorial Hermann
09.2019 - Current
Administrative Assistant
Kelly Services
10.2016 - 08.2018
Bachelor of Science - Family And Consumer Sciences
North Carolina Central University