Resourceful professional with almost two years of experience overseeing data collection, entry, and archival to support optimized document workflow. Expert verification of information to meet stringent regulatory and departmental SOP. Monitors DBMS entry to achieve metrics thresholds for document organization and retrieval. Hands-on assessment and investigation of data discrepancy queries to troubleshoot requests-for-service.
Overview
3
3
years of professional experience
Work History
Intake Coordinator
Compassus
Brentwood, TN
11.2024 - Current
Supports the development and implementation of policies and procedures to enhance service delivery and client care.
Assists with Flexport templates in completing assigned tasks.
Creates charts in Home Care Home Base (HCHB) based on referral information.
Responds promptly and courteously to all patient and internal customer inquiries or problems.
Coordinates with Admissions Coordinators to process received referrals.
Completes coordination notes for pending charts, and those in the insurance pre-verification process.
Manages the non-admit folder in Forcura.
Maintains the Home Health Intake Issue Tracker to assist other departments in resolving possible patient admission issues.
Collaborates with referral providers and/or growth team to obtain any missing information needed to complete referral.
Ensures all referral documentation is uploaded in a timely manner to the Home Care Home Base (HCHB) record for insurance verification.
Performs other duties as assigned.
Data Coordinator-DDU
Sarah Cannon Research Institute
12.2022 - 11.2024
Establishes an effective workflow with CTS to effectively manage clinical trials.
Obtains source documentation for patients enrolled into a clinical trial.
Creates and maintains patient visit tracking spreadsheets.
Establishes and maintains positive relationship with Clinical Research Associates (CRA)
Carries out monitor visits, which includes monitor follow-up items.
Investigates and reports protocol deviations, when applicable.
Maintains and archives study administrative file.
Attends meetings as assigned and reports on actions.
Participates in educational activities and programs.
Maintains strictest confidentiality
Meets departmental and company goals.
Works closely and effectively with all other department colleagues.
Assists other staff as requested and performs other related work as needed
Assigned special procedural projects to enhance the functioning of Drug Development Data Operations.
Throughout the conduct of the clinical trial, assesses adherence to Sarah Cannon SOPS, Good Clinical Practice (GCP) and ICH regulations and guidelines.
Medical Receptionist
American Family Care
09.2021 - 11.2022
Greet patients, register them according to their visit needs, and answer phone calls.
Prepare and maintain medical charts.
Cross train as a medical assistant position
Explains treatment procedures to patients.
Assist the physician during examinations.
Collecting and preparing laboratory specimens.
Preparing and administering medications intramuscularly and subcutaneously, such as vaccinations/immunizations, as directed by the provider.
Verify demographic and insurance information prior to patient services.
Perform bookkeeping tasks, such as credits and collections, as well as informing patients of financial statements/bills.
Education
Bachelors of Science - Biology
Tennessee State University
Nashville, TN
01.2020
Skills
Digital file preparation
Data Validation
Collecting information
Document Editing
Word Processing
Verifying data accuracy
Data Security
Accomplishments
Nominated for an ICU appreciation token (“I See You”) for providing exceptional care to clients -2020
Best Undergraduate Poster Presentation Award; Meharry Medical College, Vanderbilt Ingram Cancer Center, Tennessee State University Cancer Partnership – 2019
Co-author of publication: Hacker BC, Herman DC, Lin EJ, Questell AM, Martello SE, Hedges RJ, Walker AJ, Rafat M#. Irradiated Mammary Spheroids Elucidate Mechanisms of Macrophage-Mediated Breast Cancer Recurrence. BioRxiv. 2022.
Languages
English
Professional
Timeline
Intake Coordinator
Compassus
11.2024 - Current
Data Coordinator-DDU
Sarah Cannon Research Institute
12.2022 - 11.2024
Medical Receptionist
American Family Care
09.2021 - 11.2022
Bachelors of Science - Biology
Tennessee State University
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