Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anesia james

Houston

Summary

Hardworking and dedicated college student with hands-on experience in customer service, data entry, and administrative support. Proven ability to maintain professionalism in fast-paced environments, with strong communication, organizational, and clerical skills. Experienced in managing testing procedures, processing accurate data records, and delivering exceptional guest experiences. Reliable, detail-oriented, and eager to apply a strong work ethic and team mindset to any professional setting.

Overview

2
2
years of professional experience

Work History

Test Administrator

Innovative Minds - PSI
02.2025 - Current
  • Performed clerical duties including data entry, filing, organizing test materials, and preparing daily reports on attendance, incidents, and test outcomes.
  • Provided excellent customer service and support to examinees, answering questions and resolving concerns both in-person and via phone or email.
  • Administered standardized tests in accordance with established guidelines, ensuring a secure and distraction-free testing environment for examinees.
  • Verified candidate identification, provided test instructions, and monitored testing sessions to uphold integrity and prevent misconduct.
  • Collaborated with team members and supervisors to implement new testing procedures and maintain consistency across sessions.

Office Clerk

Tex Air Filters
02.2024 - 12.2024
  • Reviewed and verified data for completeness and correctness, flagging inconsistencies and coordinating with relevant departments for resolution.
  • Performed routine clerical tasks such as filing, scanning, photocopying, and organizing digital and physical records.
  • Generated daily, weekly, and monthly reports to support departmental decision-making and audits.
  • Assisted in managing document flow and maintaining organized filing systems for easy retrieval and compliance.

Guest Associate - Team Member

Top Golf
02.2023 - 09.2023
  • Delivered exceptional guest service by greeting visitors, explaining game play, and assisting with check-in and bay assignments to ensure a smooth and welcoming experience.
  • Maintained cleanliness and organization of guest areas, including hitting bays, lounges, and restrooms, in accordance with Topgolf’s standards.
  • Responded to guest inquiries, resolved issues promptly, and ensured satisfaction through friendly and professional communication.

Education

Buisness Maketing

University of Houston
Houston
05-2027

Skills

  • Data entry
  • Data management
  • Team collaboration
  • Telephone reception
  • Strong work ethic
  • Exceptional communication
  • Customer service
  • Professional and mature

Timeline

Test Administrator

Innovative Minds - PSI
02.2025 - Current

Office Clerk

Tex Air Filters
02.2024 - 12.2024

Guest Associate - Team Member

Top Golf
02.2023 - 09.2023

Buisness Maketing

University of Houston

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