Anessa Acero
Columbus,OH
Summary
Bartender with years of experience in fast-paced environments and different facets of service and hostility. Craves authenticity, challenge and the ability to grow and thrive in an environment with like minded people.
Overview
2026
2026
years of professional experience
Work History
Bartender
1801 Tavern
04.2025 - Current
- Crafts and serves a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Develops extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Maintains cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handles cash transactions and accurately processed payments using POS system
- Collaborates with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Provides exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Trains new bartenders on drink preparation techniques, customer service standards, and POS system operation
Bartender
Overtime Sports Bar and Grill
01.2025 - 06.2025
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
- Organized special events such as themed nights or live music performances to attract new customers
- Collaborated with management on pricing strategies based on market trends and competitor analysis
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Efficiently handled cash transactions and accurately processed payments using POS system
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
Bartenders
Slick Whiskers
06.2024 - 01.2025
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
- Collaborated with management on pricing strategies based on market trends and competitor analysis
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
Server
Moxies
06.2022 - 05.2024
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Suggested daily specials based on fresh ingredients available resulting in increased sales by XX%
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
Key Leader
Lululemon
2022 - 2023
- Led team to achieve operational excellence through effective scheduling and resource allocation.
- Implemented training programs to enhance employee performance and engagement.
- Streamlined inventory management processes, improving accuracy and efficiency of stock levels.
- Fostered a positive store culture by promoting teamwork and open communication among staff.
- Analyzed sales data to identify trends, informing strategic decisions for product placements.
- Developed visual merchandising strategies that enhanced customer experience and drove sales growth.
- Collaborated with leadership on community outreach initiatives, strengthening brand presence locally.
- Mentored new hires, ensuring smooth onboarding and integration into store operations.
Cashier and Sales Representative
Zara
2022 - 2022
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted in inventory management by restocking merchandise as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance store presentation and organization.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Sales Floor Associate
Abercrombie & Fitch
2021 - 2022
- Delivered exceptional customer service to enhance shopping experience and promote brand loyalty.
- Maintained visual merchandising standards to ensure product displays aligned with brand guidelines.
- Assisted in inventory management by restocking merchandise and conducting regular stock checks.
- Collaborated with team members to optimize sales strategies and improve overall store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Key Holder Leader
Francesca’s Boutique
2015 - 2017
- Supervised daily store operations to ensure adherence to company policies and procedures.
- Trained and mentored team members on customer service standards and sales techniques.
- Managed inventory levels, facilitating timely restocking and minimizing stock discrepancies.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity.
Cashier
Target
06.2016 - 10.2016
- Assisted customers with product inquiries and returns, ensuring positive shopping experiences.
- Managed cash drawer, balancing daily transactions and maintaining accuracy in financial reporting.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor's degree - undefined
The Ohio State University
Columbus, OH05.2020
Public Health
The Ohio State University
Columbus, Ohio, OH05.2020
Skills
- Bartending
- POS & other operation systems
- Customer service
- Time management
- Cash handling
Timeline
Bartender
1801 Tavern
04.2025 - Current
Bartender
Overtime Sports Bar and Grill
01.2025 - 06.2025
Bartenders
Slick Whiskers
06.2024 - 01.2025
Server
Moxies
06.2022 - 05.2024
Cashier
Target
06.2016 - 10.2016
Bachelor's degree - undefined
The Ohio State University
Key Leader
Lululemon
2022 - 2023
Cashier and Sales Representative
Zara
2022 - 2022
Sales Floor Associate
Abercrombie & Fitch
2021 - 2022
Key Holder Leader
Francesca’s Boutique
2015 - 2017
Public Health
The Ohio State University