Anessa Gray

*Had to communicate with Doctors and patients in seeing what they need and wanting to be done with the case.

*Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

*Carried out day to day duties accurately and efficiently.

*Demonstrated respect, friendliness and willingness to help wherever needed.

* Made Impressions of the patients upper and lower mouth.

* Created bleaching trays, retainers, bite blocks, night guards, processed cases.

*Made sure to double check the cases before they went out and make sure it got to the right doctor and patient.

* Proved successful working within tight deadlines and fast-paced atmosphere.

* Developed and maintained courteous and effective working relationships.

• Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
• Participated in pre-event planning meetings, providing input on event themes and strategies for success.
• Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
• Directed team to set up and keep banquet space clean and presentable for guests.
• Organized facilities preparation, refreshments and entertainment for gatherings with as many as guests.
• Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.
• Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
• Provided exceptional customer service to all guests and escalated concerns where needed.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Developed recruiting strategies to identify qualified candidates and build network.
• Pre-screened resumes prior to sending to hiring managers for consideration.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Maintained inventory of office supplies and placed orders.
• Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.