Anessa Uberroth, CPC
Lee's Summit,MO
Overview
21
21
years of professional experience
1
1
Certification
Work History
CBO Manger
College Park Family Care Center
10.2008 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Medical Biller and Coder
SMB Medical Billing
01.2005 - 10.2008
- Correctly coded and billed medical claims for various physicians across the country.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-9 diagnostic codes and CPT codes for optimal reimbursement rates from insurance companies.
- Resourcefully used various coding books, procedure manuals, and on-line carrier medical policies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
Education
Bachelor of Science - Healthcare Administration
Western Governors University
Salt Lake City, UT10-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Cross-functional teamwork
- Performance evaluations
- Team development
Certification
- CPC - Certified Professional Coder
Timeline
CBO Manger
College Park Family Care Center
10.2008 - Current
Medical Biller and Coder
SMB Medical Billing
01.2005 - 10.2008
Bachelor of Science - Healthcare Administration
Western Governors University