ANESSA MARTINEZ
Montebello,CA
Summary
To obtain a position where I can grow and fully utilize my skills, experience and education.
Overview
10
10
years of professional experience
Work History
Seasonal Associate
Carters Inc
Commerce, California
10.2024 - Current
- Analyzed financial data to identify trends and areas for improvement.
- Assisted customers with selecting items and answering questions about products.
- Operated equipment such as scanners and scales correctly during checkout process.
- Helped customers locate items within the store using the inventory system.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
- Provided customer service support for inquiries, complaints, and returns.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Maintained knowledge of sales and promotions, return policies and security practices.
Return Associate/Cashier
Marshalls
Pico Rivera, California
08.2024 - Current
- Processed customer returns and exchanges in accordance with store policy.
- Provided exceptional customer service while maintaining a positive attitude.
- Demonstrated knowledge of store layout to help customers locate desired items.
- Organized goods on shelves according to pre-determined layouts.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Resolved customer complaints regarding sales and service.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Built and maintained productive relationships with employees.
Special Education Instructional Assistant
Cross Country Education
Montebello, California
01.2019 - 11.2023
- Collaborated with teachers to implement behavior management strategies for individual students
- Assisted teachers in developing lesson plans and instructional materials for students
- Responded to emergencies with level-headed approach to de-escalate and calm students
- Supported students with special needs by providing one-on-one attention and guidance
- Participated in team meetings to discuss student performance and strategies for improvement
- Kept classroom supplies and projects well-organized to cultivate positive, clean environment
- Maintained accurate records of student performance, attendance, medical information, and other relevant documentation as required by law or school policy
- Implemented behavioral interventions as recommended by school psychologists or other specialized professionals
- Assisted during daily routines such as meals, recess, transitions, and field trips to promote independence among students
- Promoted life skills development for students needing additional support with toileting and diapering, hygiene and feeding
- Worked with individual students or small groups of students to reinforce learning of materials or skills
Paraeducator
Maxim Healthcare Services
Los Angeles, California
08.2014 - 01.2019
- Implemented strategies to meet needs of students with variety of disabilities
- Provided health and safety maintenance by assisting students with bathroom visits, washing hands and tying shoelaces
- Implemented behavioral interventions as recommended by school psychologists or other specialized professionals
- Enhanced learning environments by setting up class displays and activity stations
- Prepared and organized classroom materials, supplies, and equipment as needed
- Responded to emergencies with level-headed approach to de-escalate and calm students
- Supported students with special needs by providing one-on-one attention and guidance
Education
Certified Phlebotomy Technician I (License) - Phlebotomy
Phlebotomy Training Specialists
West Covina, CA09-2023
Certification -
American Career College
Los Angeles, Ca10.2010
Diploma - General Education
Cantwell Sacred Heart of Mary High School
Montebello, Ca60 units - I did some college
East Los Angeles College
Monterey Park, CaSkills
- Bilingual(Spanish)
- Problem-Solving
- Time Management
- Organizational Skills
- Adaptive
- Teamwork and Collaboration
- Motivated
- BLS/CPR Certification
- Venipuncture, capillary and specimen collection
Phlebotomy Externship - October 2024
Clinical Training Site
Nobility Health Inc.
435 Arden Ave. Ste. 370
Glendale, Ca 91203
Timeline
Seasonal Associate
Carters Inc
10.2024 - Current
Return Associate/Cashier
Marshalls
08.2024 - Current
Special Education Instructional Assistant
Cross Country Education
01.2019 - 11.2023
Paraeducator
Maxim Healthcare Services
08.2014 - 01.2019
Certified Phlebotomy Technician I (License) - Phlebotomy
Phlebotomy Training Specialists
Certification -
American Career College
Diploma - General Education
Cantwell Sacred Heart of Mary High School
60 units - I did some college
East Los Angeles College