ANET Shahbazian Singerdi
Glendale,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Microblading Artist
Self-employeed
Glendale, CO
11.2019 - Current
- Laundered linens and restocked treatment rooms to prepare for new clients.
- Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.
- Cleaned client eyes prior to lash application with gentle eye makeup remove wipes.
- Performed touch-ups or corrections if necessary after initial treatment period was completed.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Performed thorough consultations with clients to determine desired eyebrow shape and color.
- Assisted receptionist by answering phones, scheduling appointments and collecting payments.
- Assisted clients in selecting appropriate pigments for their desired look.
- Provided detailed instructions for post-procedure care and follow-up visits.
- Kept track of customer services and preferences for future reference.
- Applied topical anesthetics to areas of the face prior to microblading treatments.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer Service Cashier
Venice Classic pastry
Glendale, CA
01.2016 - Current
- Balanced cash drawers at the end of each shift.
- Scanned items and checked pricing on cash register for accuracy.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Assisted customers with locating merchandise within the store.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Toumasian High School
Iran09-2009
Skills
- Appointment Scheduling
- Collaborative Teamwork
- Makeup and Lashes
- Relationship Building
- Supply Ordering and Management
- Beauty Treatment Recommendation
- Cash Register Operation
- Payment Processing
- Service Marketing
- Customer Consultation
- Social Skills
Timeline
Microblading Artist
Self-employeed
11.2019 - Current
Customer Service Cashier
Venice Classic pastry
01.2016 - Current
High School Diploma -
Toumasian High School