Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anetha Dornbush

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects.Experienced working in general office settings. Dedicated to conforming with internal policies and standards.

Overview

20
20

Years of Customer Service and Bookkeeping experience

Work History

Office Bookkeeper

Coastal Farm & Ranch
Sequim, WA
11.2019 - Current
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable and banking reconciliation and disbursements.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Reconciled computer reports with manually maintained ledgers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.

Salesperson

Sears
Sequim, WA
03.2015 - 11.2019
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored customer order process and addressed customer issues.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Self Employed

Loan Zone & Pawn
Sequim, WA
08.2008 - 02.2014
  • Handled AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
  • Performed bi-weekly payroll and coordinated record keeping.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Documented transaction details to track and manage financial data.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Matched orders with invoices and recorded required information.
  • Received and recorded cash, checks and transfers.
  • Reconciled computer reports with manually maintained ledgers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Handled bi-weekly payroll services for 4 employees.
  • Prepared and processed payrolls.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Processed Payday Loans from $50.00 to $700.00
  • Entered time and attendance logs in preparation for payroll.
  • Organized and detail-oriented with a strong work ethic.
  • Improved safety procedures to create safe working conditions for workers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.

Manager

The Loan Zone
Sequim, WA
06.2003 - 08.2008
  • Processed Payday Loans from $50.00 to $700.00
  • Bookkeeping in Quicken
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening and closing functions to maintain operational standards each day.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Worked alone for 5.5 years before purchasing the business.

Education

High School Diploma -

Yucaipa High School
Yucaipa, CA
06.1981

Skills

  • Data Entry and 10-Key
  • Proactive and Self-Motivated
  • QuickBooks
  • Bank Statement Reconciliation
  • Attention to Detail
  • Record Reconciliation
  • Confidential Document Control
  • Accounting and Bookkeeping
  • Personal Bookkeeping

References

  • Josephine Younkavich (360)377-7309 One of Coastal's former managers as of 6/1
  • Karma G (360)670-6753 Former Coastal Bookkeeper
  • Darlene Nixon (856)264-0498 Cashier at Coastal
  • Sheri Ingle (360)461-9820 Former Sears boss

Timeline

Office Bookkeeper

Coastal Farm & Ranch
11.2019 - Current

Salesperson

Sears
03.2015 - 11.2019

Self Employed

Loan Zone & Pawn
08.2008 - 02.2014

Manager

The Loan Zone
06.2003 - 08.2008

High School Diploma -

Yucaipa High School

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Anetha Dornbush