Anette Rodriguez
Sebastian, FL,FL
Summary
Proven track record of enhancing customer experiences and streamlining operations, as demonstrated at Highlands Animal Hospital. Skilled in computer applications and team collaboration, adept at managing multiple priorities with attention to detail. Achieved significant improvements in pet care efficiency and customer satisfaction through innovative problem-solving and effective communication. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
7
7
years of professional experience
Work History
Assistant
Highlands Animal Hospital
10.2023 - Current
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
Cashier
Giuseppe's Pizza & Pasta
11.2019 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Theatre Usher , Concessions Stand
Flagship Cinemas
10.2017 - 11.2019
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
Education
GED -
Miami Dade Community College
Homestead, FL06.2018
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Relationship Building
- Attention to Detail
- Multitasking
- Organizational Skills
- Strong Problem Solver
- Active Listening
- Excellent Communication
Additional Information
I'm Bilingual
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant
Highlands Animal Hospital
10.2023 - Current
Cashier
Giuseppe's Pizza & Pasta
11.2019 - 03.2022
Theatre Usher , Concessions Stand
Flagship Cinemas
10.2017 - 11.2019
GED -
Miami Dade Community College
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