Anette Vasquez
Irvine,CA
Summary
Detail-oriented Front and Back Office Medical Assistant with extensive experience in medical office management. Expertise in healthcare billing, patient scheduling, and medical record maintenance enhances delivery of quality patient care. Proficient in clinical procedures and administrative tasks, contributing to efficient office operations and improved patient satisfaction.
Overview
11
11
years of professional experience
Work History
Front and Back Office Medical Assistant
Pedes Orange County
Irvine, California
06.2024 - Current
- Facilitated patient check-in and check-out processes to enhance patient experience.
- Assisted in patient intake and registration processes efficiently.
- Facilitated communication between patients and medical staff promptly.
- Coordinated appointment scheduling and managed patient flow to optimize office operations.
- Collected and verified patient information for accurate medical records management.
- Educated patients on treatment plans and follow-up care instructions post-visit.
- Handled phone inquiries from patients and providers, delivering professional and timely responses.
- Performed various clerical duties such as filing paperwork, faxing documents, photocopying records.
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
Lead Medical Assistant
Orthopedic Associates of Southern California
Tustin, California
09.2021 - 05.2024
- Led patient intake processes ensuring accurate medical history documentation.
- Coordinated with orthopedic specialists to schedule patients
- Communicated with insurance companies regarding patient coverage and authorizations.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Supervised, trained and coached team of medical assistants.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Utilized scheduling software to track and update surgery dates and patient information.
- Organized pre-operative consultations and ensured necessary documentation was complete.
- Addressed patient inquiries regarding surgery preparations and post-operative care instructions.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Scheduled follow-up appointments according to post-operative protocols.
Medical Assistant Intern
Waldman James S M.D
Irvine, CA
09.2020 - 12.2020
- Assisted physicians with patient examinations and medical procedures.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Recorded patient histories and vital signs accurately and efficiently.
- Managed appointment scheduling and patient follow-up communications.
- Performed patient intake duties, including taking vital signs and medical histories.
- Assisted physicians with examinations and procedures.
- Reviewed insurance forms to ensure accuracy prior to submitting claims.
- Charted all patient services in records with high accuracy.
Customer Service Cashier
H2O Poke & Grill
Irvine, CA
12.2018 - 11.2019
- Assisted customers with menu selections and dietary preferences.
- Maintained cleanliness and organization of the service area and dining space.
- Handled cash, credit, and digital payments securely and accurately.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Sales Associate
TJ Max
Irvine
03.2016 - 12.2018
- Assisted customers in selecting merchandise and provided product knowledge.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained organized displays to enhance the shopping experience.
- Restocked shelves with new inventory and ensured proper labeling.
Education
CMA - Medical Assistant Training
American Career College
Anaheim, CA 07.2020 - 11.2020
Saddleback High School
Santa Ana, CASkills
- Electronic health records management
- Insurance verification
- Clinical support
- HIPAA regulations
- Time management
- Problem solving
Timeline
Front and Back Office Medical Assistant
Pedes Orange County
06.2024 - Current
Lead Medical Assistant
Orthopedic Associates of Southern California
09.2021 - 05.2024
Medical Assistant Intern
Waldman James S M.D
09.2020 - 12.2020
CMA - Medical Assistant Training
American Career College
07.2020 - 11.2020
Customer Service Cashier
H2O Poke & Grill
12.2018 - 11.2019
Sales Associate
TJ Max
03.2016 - 12.2018
Saddleback High School