Dawnmarie Patterson
Lawrence,MA
Summary
Ophthalmic care professional with thorough understanding of eye health and patient management. Proven ability to support ophthalmologists in various procedures, ensuring smooth operations and patient satisfaction. Known for effective teamwork and adaptability to changing clinical needs, proficient in diagnostic testing and patient education.
Overview
16
16
years of professional experience
Work History
Ophthalmic Technician
Tallman Eye Associates
09.2009 - Current
- Conducted comprehensive patient eye exams using advanced diagnostic equipment.
- Assisted ophthalmologists in various surgical procedures and patient care activities.
- Managed patient scheduling, ensuring efficient workflow and reduced wait times.
- Educated patients on pre- and post-operative care instructions for optimal recovery.
- Trained new technicians on protocols, enhancing team efficiency and service quality.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Improved patient satisfaction by providing efficient and accurate diagnostic testing.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
- Contributed to the success of eye surgeries by preparing patients and ensuring proper pre-operative procedures were followed.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Ensured accuracy in diagnostic measurements by regularly calibrating ophthalmic instruments according to manufacturer guidelines.
- Optimized clinic efficiency by maintaining up-to-date knowledge of ophthalmic technology advancements and best practices.
- Improved early detection of eye diseases by skillfully conducting retinal imaging, facilitating timely intervention.
- Assisted in minor ophthalmic surgeries, ensuring safe and sterile environment for optimal patient outcomes.
- Improved patient flow by efficiently managing appointment schedules, reducing wait times significantly.
- Streamlined patient check-in and check-out processes, minimizing administrative delays and enhancing overall clinic efficiency.
- Ensured compliance with healthcare regulations, meticulously sterilizing instruments and maintaining clean work environment.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Identified issues during preliminary exam and addressed concerns with physician.
Education
No Degree - Medical Assisting
Salter School
MA05-2011
Skills
- Patient care
- Diagnostic testing
- Chart documentation
- Medical history documentation
- Fundus photography proficiency
- Glaucoma screening techniques
- Visual prescreening
- Visual field testing
- Ocular measurements
- Ophthalmic instrument maintenance
- Color vision testing
- Corneal topography analysis
- Spectacle prescription interpretation
- Autorefractor operation
- Pachymetry knowledge
- Supply restocking
- Ocular disease recognition
- Ophthalmic terminology
- Patient education
- Minor surgery assistance
- Examination room preparation
- Electronic health records management
- Eye anatomy
- Slit-lamp biomicroscopy
- Patient information documentation
- Preliminary testing
- Intraocular pressure measurement
- Cleaning & sanitation
- Retinal procedure assistance
- Medical history obtainment
- Ophthalmology testing
- Surgical care
- Patient assessment
- Physician assistance
- Teamwork and collaboration
- Multitasking
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Decision-making
- Electronic health records
- Clinical documentation
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ophthalmic Technician
Tallman Eye Associates
09.2009 - Current
No Degree - Medical Assisting
Salter School
Similar Profiles
Robert SannRobert Sann
Optometrist at Tallman Eye AssociatesOptometrist at Tallman Eye Associates
Jayda Del OrbeJayda Del Orbe
Call Center Representative/Front Desk Receptionist at Tallman Eye AssociatesCall Center Representative/Front Desk Receptionist at Tallman Eye Associates
Emily KeeffeEmily Keeffe
Opthalmic Technician at Tallman Eye AssociatesOpthalmic Technician at Tallman Eye Associates
Mayelin RodriguezMayelin Rodriguez
Manufacturing Technician at LightForce OrthodonticManufacturing Technician at LightForce Orthodontic
Crismairy Peralta PaulinoCrismairy Peralta Paulino
Energy North at CashierEnergy North at Cashier