Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mina Beasley

Customer Service Specialist
Tracy,California
Mina Beasley

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

24
years of professional experience

Work History

Pureharmony

Customer Service Specialist
2 2018 - Current

Job overview

* Provide excellent customer service

* Greet customers and guide them to the right merchandise

* Manage ingoing and out going calls

* Cashiering

* 10 Key Calculator

* Product knowledge

* Package Handler

* Shipping and receiving

* Stocking products daily

* Tag and price merchandise

* Cleaning and organizing daily

* Assist with creating new products

* Daily financial reports

* Organize display counter

* Inventory control daily

* Deliver merchandise occasionally

*

GrubHub

Delivery Driver
2 2018 - Current

Job overview

* Pick up and drop off customer food in a timely manner

* Maintain a clean drivers license

* Customer service

* Customer modification of orders

* Customer accomadation

  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

San Joaquin County Human Services Agency

In Home Care Provider/Foster Parent/Home Daycare Provider
8 2005 - 2 2019

Job overview

*Prepare meals for patient

* Provide personal assisting and support with daily activities.

*Transport patients to and from appointments or where they need to go.

*Distribute daily medicine

* Shopping for patients

* Interact and socialize with patients

*Clean as needed

* Data Entry

* Filing

* Medicine distributor

* Medical record keeping

* Basic cleaning

South Western Bell / AT&T

Customer Service Representative
02.2000 - 06.2005

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Product Knowledge
  • Take product orders
  • Billing Payments

Education

San Joaquin Delta College

from Business

Skills

  • Map reading and navigation skills
  • Safe driver training
  • Order picking and processing
  • Customer Response
  • Route logs
  • Shipping and packaging
  • Logistics knowledge
  • Knowledge of state roads and highways
  • Behavior mirroring
  • Organization and Time Management
  • First Aid/CPR
  • Decision-Making
  • Analytical and Critical Thinking
  • Clerical Support
  • MS Office
  • File management

Timeline

Customer Service Representative

South Western Bell / AT&T
02.2000 - 06.2005

Customer Service Specialist

Pureharmony
2 2018 - Current

Delivery Driver

GrubHub
2 2018 - Current

In Home Care Provider/Foster Parent/Home Daycare Provider

San Joaquin County Human Services Agency
8 2005 - 2 2019

San Joaquin Delta College

from Business
Mina BeasleyCustomer Service Specialist