Aneya Polnett
Orlando
Summary
Experienced retail consultant and hospitality professional with 7 years in high volume service environments. Skilled in customer engagement, sales strategy, team leadership, and client relationship management, with a proven ability to deliver exceptional service while maintaining efficiency and accuracy in fast paced settings.
Overview
4
4
years of professional experience
Work History
Barkeeper
Cosmos lounge
Orlando
11.2024 - Current
- Crafted cocktails and specialty drinks while ensuring compliance with alcohol laws.Delivered excellent and prompt customer service while creating a welcoming environment.
- Assisted with inventory, restocking, and bar cleanliness.
Retail Consultant | Independent Contractor Service
Alpha level LLC
Orlando
08.2021 - Current
- Specialized in retail consulting, with expertise in product sourcing and inventory management.
- Successfully secured storefront locations, obtained the required licenses, and ensured full regulatory compliance.
- Developed and executed merchandising strategies, including layout planning and floor set design, to enhance the customer experience and boost sales.
Merchandising Assistant Store Manager
Royal original
Orlando
10.2023 - 11.2024
- Trained and guided management staff to consistently meet sales targets and uphold high standards. Directed operations, staff performance, and merchandising initiatives to drive revenue growth. Resolved escalated client concerns with professionalism, ensuring lasting satisfaction and loyalty
- Assisted in managing daily store operations and merchandising strategies.
Education
Associate of Arts - Business Administration And Management
Florida Atlantic University
Boca Raton, FL12-2020
Skills
- Attentive listening
- Data entry
- Client relations
- Adaptive & Client-Focused
- Service-Oriented & Effective Communicator
- Negotiation & Upselling Expertise
- Time Management & Problem Solving
- Leadership & Staff Training
- Merchandising & Retail Strategy
- Inventory & POS Systems
- Relationship Building
Timeline
Barkeeper
Cosmos lounge
11.2024 - Current
Merchandising Assistant Store Manager
Royal original
10.2023 - 11.2024
Retail Consultant | Independent Contractor Service
Alpha level LLC
08.2021 - Current
Associate of Arts - Business Administration And Management
Florida Atlantic University