Overview
Work History
Education
Skills
Languages
Timeline
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Anfel Khezzar

Skokie,IL

Overview

20
20
years of professional experience

Work History

Travel Agency Manager

taiba tours travel agency
Batna, Algeria
09.2015 - 08.2023
  • Managed daily operations of the travel agency including staff management and budgeting.
  • Recruited qualified staff members to join the team at the travel agency.
  • Established clear goals and objectives for employees based on individual performance reviews.
  • Collaborated closely with colleagues from other departments to ensure smooth operation of the business.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Business Development Manager

taiba tours travel agency
Batna, Algeria
09.2008 - 08.2015
  • Developed and implemented strategies to increase sales and market share.
  • Created presentations to attract new business opportunities.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Attended tradeshows and conferences to network with potential clients.
  • Analyzed customer feedback to identify areas for improvement in products and services offered.
  • Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
  • Negotiated and closed high-value contracts with new and existing clients to increase market share.

Corporate Travel Consultant

taiba tours travel agency
Batna, Algeria
09.2005 - 08.2008
  • Created detailed itineraries for business trips, including flights, hotels, rental cars, and ground transportation.
  • Provided customer service support to clients while they are traveling on business trips.
  • Assisted in the planning of complex international travel arrangements.
  • Negotiated contracts with vendors such as airlines, hotels, car rental companies.

Travel Agent

taiba tours travel agency
Batna, Algeria
06.2003 - 08.2008
  • Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
  • Organized flights, insurance, and accommodations for travelers according to their preferences.
  • Researched availability of airfare and hotel rooms using reservation systems.
  • Prepared customized itineraries based on customer needs and preferences.
  • Handled customer complaints in a professional manner to ensure satisfaction with the service provided.

Education

Applied Linguistics

Batna University
Batna Algeria
11-2020

Some College (No Degree) - Business Law Degree

Batna University
Batna Algeria
07-2010

Bachelor Degree - Literature And Foreign Languages

Batna University
06-2008

High School Diploma -

Ben Boulaid Highschool
Batna Algeria
07-2002

Skills

  • Travel bookings
  • Travel sales
  • Reservation Management
  • Information assistance
  • Computer Reservation Software
  • Reservation Confirmation
  • Itinerary Planning
  • Critical Thinking
  • Time management abilities
  • Product Knowledge

Languages

English
Professional
French
Professional
Arabic
Professional

Timeline

Travel Agency Manager

taiba tours travel agency
09.2015 - 08.2023

Business Development Manager

taiba tours travel agency
09.2008 - 08.2015

Corporate Travel Consultant

taiba tours travel agency
09.2005 - 08.2008

Travel Agent

taiba tours travel agency
06.2003 - 08.2008

Applied Linguistics

Batna University

Some College (No Degree) - Business Law Degree

Batna University

Bachelor Degree - Literature And Foreign Languages

Batna University

High School Diploma -

Ben Boulaid Highschool

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Anfel Khezzar