Anferny Aleus
Port Saint Lucie,FL
Overview
9
9
years of professional experience
Work History
Companion Caregiver
My Place
03.2024 - Current
- Assisted clients with daily living activities, improving their quality of life.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
Call Center Agent
Ivox Solutions
04.2022 - 02.2024
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
Life Insurance Agent
Premium Choice
12.2020 - 01.2022
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Sales Associate
Urban Outfitters, Inc.
04.2019 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Canvasser
Equality Florida
05.2017 - 02.2019
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
Sales Associate
Plato's Closet
06.2015 - 04.2017
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Arts - General Arts
Indian River State College
Ft. Pierce, FL05.2017
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FL05.2017
Skills
- Time Management
- Problem-Solving
- Respectful and Compassionate
- Multitasking and Organization
- Dependable and Responsible
Timeline
Companion Caregiver
My Place
03.2024 - Current
Call Center Agent
Ivox Solutions
04.2022 - 02.2024
Life Insurance Agent
Premium Choice
12.2020 - 01.2022
Sales Associate
Urban Outfitters, Inc.
04.2019 - 11.2020
Canvasser
Equality Florida
05.2017 - 02.2019
Sales Associate
Plato's Closet
06.2015 - 04.2017
Associate of Arts - General Arts
Indian River State College
High School Diploma -
Fort Pierce Central High School