Angalee Ziti
Summary
Dedicated Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Skilled multitasker proficient in software and correspondence management. Fast learner, dependable, and a quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Assistant
Alyssa Ortalano
03.2022 - 03.2024
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Developed and maintained project documentation for reliable records.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
Receptionist Clerk
Bell Salon
09.2023 - 01.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Head Hostess
Ninos Restaurant
10.2022 - 04.2023
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
Private Nanny
Private Client
02.2022 - 08.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
Education
High School Diploma -
Boca Beauty Academy
Boca Raton, FL04.2023
High School Diploma -
Tottenville High School
Staten Island, NY05.2021
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Attention to Detail
- Time management expertise
- Creative Thinking Capacity
- Detail-oriented mindset
- Dedicated Team Player
- Advanced multitasking abilities
- File and database management
- Microsoft Office proficiency
Certification
- Licensed Paramedical Esthetician - 2024
Timeline
Receptionist Clerk
Bell Salon
09.2023 - 01.2024
Head Hostess
Ninos Restaurant
10.2022 - 04.2023
Personal Assistant
Alyssa Ortalano
03.2022 - 03.2024
Private Nanny
Private Client
02.2022 - 08.2022
High School Diploma -
Boca Beauty Academy
High School Diploma -
Tottenville High School