Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angalique Olmsted

Lake Charles,LA

Summary

Dynamic professional with extensive experience in customer service and team leadership. Proven track record in enhancing customer experiences and managing cash handling with precision. Skilled in conflict resolution and multitasking, consistently fostering a positive work environment while driving repeat business through exceptional service.

Overview

11
11
years of professional experience

Work History

Assistant Manager & Bartender

Tad’s
10.2023 - 08.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

Duel Rate Casino Dealer

Lauberge Casino
07.2023 - 05.2025
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
  • Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
  • Demonstrated attention to detail through precise recording of player actions during games for regulatory compliance purposes.
  • Handled large sums of money responsibly, ensuring accurate payouts to customers while minimizing errors in transactions.
  • Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.

Office Assistant

Ideal Air Concepts
10.2019 - 06.2023
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Bartender

Loggerheads Riverside Resort
04.2014 - 03.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Iowa High School
Iowa, LA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Conflict resolution
  • Budgeting and finance
  • Multitasking and organization

Timeline

Assistant Manager & Bartender

Tad’s
10.2023 - 08.2025

Duel Rate Casino Dealer

Lauberge Casino
07.2023 - 05.2025

Office Assistant

Ideal Air Concepts
10.2019 - 06.2023

Bartender

Loggerheads Riverside Resort
04.2014 - 03.2019

Iowa High School

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