Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Angalisa Perez

Mesa,AZ

Summary

Dynamic and compassionate Behavioral Health Medical Profesional with a proven track record working in behavioral health, enhancing patient satisfaction and clinic efficiency. Expert in EMR/EHR and phlebotomy techniques, with a knack for fostering patient trust through exceptional communication. Achieved significant improvements in clinical operations and patient care coordination.

Overview

10
10
years of professional experience

Work History

Behavioral Health Medical Assistant

Azitts
05.2022 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Lead For Fried Food Department

Food City
06.2014 - 04.2021
  • Implemented seasonal planograms, ensuring timely updates to merchandise presentation for optimal customer engagement.
  • Proactively addressed out-of-stock situations by collaborating with warehouse staff to expedite replenishment efforts where necessary.
  • Worked closely with vendors to negotiate pricing agreements and secure reliable supply chains for high-quality products.
  • Increased sales in the fried food department through strategic product placement and attractive displays.

Education

Phlabotomist

Arizona Medical Training Institute
Mesa, AZ
09.2019

High School Diploma -

Arizona Career Academy
Tempe, AZ
1999

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • Electronic Health Records
  • Electronic Medical Records
  • Compassionate
  • CPR
  • Immunization Administration
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Appointment Setting
  • Patient Care Coordination
  • First Aid
  • Medical supply inventory
  • Equipment Sterilization
  • Medical office administration
  • Complex Problem-Solving
  • Sterile technique
  • Adaptable
  • Fluent in Languages
  • Patient Relations
  • Inventory and supply management
  • OB/GYN procedures
  • Simple dressings
  • Prioritizing stat orders
  • Knowledge of EKG rhythm interpretation
  • Monitoring patient progress
  • Valid State driver's license
  • Emergency Response Preparedness
  • Reliable transportation
  • Companionship and emotional support
  • Laboratory maintenance
  • Emergency procedures understanding

Additional Information

Level one Fingerprint clearance card

Languages

English Spanish
Native or Bilingual

Timeline

Behavioral Health Medical Assistant

Azitts
05.2022 - 05.2024

Lead For Fried Food Department

Food City
06.2014 - 04.2021

Phlabotomist

Arizona Medical Training Institute

High School Diploma -

Arizona Career Academy
Angalisa Perez