ANGE DIOGENE
West Palm Beach,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Procurement Specialist
Tundra Technical Solutions
03.2023 - 10.2023
- Entered order details into system and inputted updates accordingly using Coupa.
- Added new vendors and products into system and keyed in special shipping codes when needed.
- Provided support during contract negotiations with suppliers regarding terms, conditions, pricing, payment schedules.
- Reviewed invoices for accuracy and processed payments in a timely manner.
- Negotiated favorable terms, volume discounts and long-term contracts with suppliers for procurement of goods and supplies.
Procurement Associate
Accelus Partners
Palm Beach Gardens, FL
11.2021 - 01.2023
- Researched potential suppliers to ensure best value for money.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Negotiated contracts and agreements with vendors.
- Ensured timely delivery of orders by coordinating with vendors, customers, and other stakeholders.
Procurement Analyst
TBC Corporation
Palm Beach Gardens, FL
10.2018 - 10.2021
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Implemented effective inventory control measures to ensure stock levels are maintained at optimal levels.
- Monitored vendor compliance with contractual agreements regarding product quality, quantity, delivery schedules.
- Facilitated negotiations on price, schedule and supplier exceptions to contractual requirements.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
Senior Customer Support Analyst
TBC Corporation
Palm Beach Gardens, FL
06.2011 - 10.2018
- Resolved escalated customer complaints quickly and efficiently.
- Developed documentation for customer service procedures and policies.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Conducted detailed investigations into complex customer inquiries or complaints.
- Monitored customer interactions, including phone calls, emails, and chat sessions, to ensure quality standards were met.
- Developed training materials and procedures or trained users in proper use of hardware or software.
Education
Bachelor of Science - Business Administration
South University
West Palm Beach, FL10-2021
Skills
- Supplier Relationship Management
- Contract Negotiations
- Bid Process Management
- Vendor Sourcing
- Cost Analysis
- Purchasing Processes
Timeline
Procurement Specialist
Tundra Technical Solutions
03.2023 - 10.2023
Procurement Associate
Accelus Partners
11.2021 - 01.2023
Procurement Analyst
TBC Corporation
10.2018 - 10.2021
Senior Customer Support Analyst
TBC Corporation
06.2011 - 10.2018
Bachelor of Science - Business Administration
South University
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