Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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ANGE IGIHOZO

South Portland

Summary

Dedicated and adaptable professional with experience in telemarketing, sales, and customer service. Skilled in client engagement, problem-solving, and team collaboration. Currently pursuing a Nursing degree at Southern Maine Community College. Highly motivated, eager to learn professional with a strong passion for acquiring new knowledge and enhancing skills. Detail-oriented and adaptable, consistently seeking opportunities for growth and development.

Overview

3
3
years of professional experience

Work History

Cashier

Campus Cafe
05.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed customer transactions efficiently while ensuring accurate cash handling.
  • Assisted in maintaining a clean and organized work environment.
  • Provided friendly customer service, answering inquiries and assisting with meal selections.
  • Balanced cash register at the end of each shift, ensuring correct reporting of sales.

Sales Associate

Good Service Ltd
03.2023 - 11.2023
  • Assist customers with purchases, handle transactions, and maintain store appearance
  • Boosted sales through exceptional customer service, maintained high store standards, and managed inventory effectively
  • Managed customer inquiries and complaints to ensure high satisfaction levels
  • Built strong and lasting relationships with customers to drive repeat business

Trader

Deriv
05.2022 - 02.2023
  • Established strong relationship with clients and executed trades on their behalf, maintaining a high level of customer satisfaction
  • Played a pivotal role in achieving project milestones through effective collaboration within cross-functional teams
  • Contributed to a positive team dynamic by fostering open communication, sharing insights, and leveraging diverse skills

Telemarketer

Reality Vacation Innovations
08.2021 - 03.2022
  • Initiate calls to potential customers who have not expressed prior interest in the product
  • Follow telemarketing scripts while incorporating flexibility to respond to customer inquiries or objections
  • Collaborate with sales and marketing teams to align telemarketing efforts with broader business strategies
  • Developed and maintained positive relationships with clients

Education

NURSING -

Southern Maine Community College
South Portland, ME
05-2027

Skills

  • Communication skills
  • Leadership skills
  • Teamwork skills
  • Customer care skills
  • Problem-solving and adaptability skills
  • Customer service

Personal Information

Nationality: Rwandan

Languages

English
Native or Bilingual
French
Elementary

Timeline

Cashier

Campus Cafe
05.2024 - 11.2024

Sales Associate

Good Service Ltd
03.2023 - 11.2023

Trader

Deriv
05.2022 - 02.2023

Telemarketer

Reality Vacation Innovations
08.2021 - 03.2022

NURSING -

Southern Maine Community College

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ANGE IGIHOZO