Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Employment Case Manager
YMCA International
08.2023 - Current
Maintained accurate case files and documentation in accordance with organizational policies and state/federal regulations.
Collaborated with community organizations, employers, and other service providers to enhance job placement opportunities and access to training programs.
Provided job readiness training, including resume writing, interview preparation, and job search strategies, for diverse client populations.
Delivered comprehensive case management services to individuals seeking employment, including intake assessments, goal-setting, and resource referrals.
Treasury Analyst Intern
Stewart Tittle Insurance
06.2023 - 09.2023
Researched potential investments to assist with due diligence investigations by compiling and analyzing financial information
Compiled reports outlining financial information such as income, assets, and liabilities for business leaders to review for decision-making
Developed new reports, updated existing reports, and created routine reports based on defined requirements
Informal lead staff
SHSU Recreation Center
01.2021 - 05.2022
Ensured facility user safety by having a strong knowledge of the building’s policies and procedures as well as being up to date on CRC evacuation
Assisted Facility Supervisors with facility operations that include equipment set up and tear down, cleaning, evacuation, and hourly usage reports
Maintained a professional appearance and attitude throughout shifts
Served as a campus resource by providing accurate and current information regarding recreation and university-related programs and facilities
Kinyarwanda Refugee Interpreter
For The Nation Refugee outreach
04.2017 - 07.2020
Maintained case files and other paperwork management as required by program
Provided translation, transportation and interpretation as needed to facilitate clients access to services
Continuously improved vocabulary and specialized subject matter knowledge, as required for various clients, such as legal, social service
Met timelines and deadlines related to supporting systems and employee compliance
Cashier
Walmart
02.2014 - 12.2016
Greeted customers entering store and responded promptly to customer needs.
Performed cash, card, and check transactions to complete customer purchases.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
DOJ-Accredited Immigration Representative & Immigration Coordinator at YMCA International ServicesDOJ-Accredited Immigration Representative & Immigration Coordinator at YMCA International Services