Angee Schrader
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
13
13
years of professional experience
Work History
Senior Corrections Ombuds- Investigations
The Office of the Corrections Ombuds
06.2022 - Current
- Compile comprehensive reports on all investigative findings, including relevant documents and photographs
- Conduct detailed investigations to uncover critical evidence and information
- Gather and analyze information from various sources to assess completeness and validity
- Identify ways to improve efficiency in operations and implement process changes
- Collaborate with departmental leaders to establish organizational goals, strategic plans, and objectives
- Develop departmental objectives, budgets, policies, procedures, and strategies
- Assess the impact of proposed legislation on current organizational policies and operations
- Advise executive staff on best practices when implementing or revising new policies
- Develop and maintain strong relationships with senior corrections staff, incarcerated individuals, legislators, stakeholders, and advocacy groups
- Create presentations highlighting essential policy changes or updates
- Organize meetings and facilitate discussions among stakeholders
- Engage with legislators and testify in hearings during legislative session
- Draft communications materials such as press releases, letters, and memos related to the organization
- Develop data-driven insights from complex information sources to support meaningful conclusions in reports
- Draft, edit, and finalize reports for internal and external stakeholders to ensure accuracy and clarity
Lead Assistant Ombuds
The Office of the Corrections Ombuds
07.2021 - 06.2022
- Assisted in developing strategies for organizational goals and objectives
- Analyzed DOC policy to identify areas of concern and devise improvements
- Trained new employees on company policies, procedures, and work ethics
- Supervised and coordinated staff activities to ensure compliance with established policies, procedures, and standards
- Supervised the investigations team by providing guidance, training and managing workflow to achieve organizational goals
- Assessed staff performance regularly, providing feedback and coaching as necessary to improve results
- Monitored workflow processes to ensure the accuracy and timeliness of deliverables
- Initiated creative solutions to resolve customer complaints and issues
- Formulated comprehensive presentations to summarize findings of public reports, exhibiting excellent writing proficiency
Assistant Ombuds- Gender Equity and Reentry
The Office of the Corrections Ombuds
03.2020 - 07.2021
- Managed multiple projects and deadlines simultaneously to ensure deadlines were met
- Prepared detailed reports outlining the results of investigations for public reporting requirements
- Utilized critical thinking skills to analyze complex situations quickly and accurately while making sound decisions based on available facts
- Engaged with legislators to create strong relationships
- Organized case files efficiently to ensure accuracy when retrieving information during future reviews or audits
- Communicated effectively both verbally and written with clients throughout the investigative process
- Conducted interviews to obtain information related to investigations
- Maintained detailed records of investigative activities and findings per applicable laws and regulations
- Gathered and analyzed information from various sources to assess completeness and validity
Community Relations Manager
The Office of the Corrections Ombuds
01.2019 - 03.2020
- Created, managed, and maintained relationships with key stakeholders in the local community
- Organized and facilitated stakeholder meetings to raise awareness of the organization's mission and goals
- Maintained up-to-date knowledge of relevant legislation affecting the organization's policies and procedures regarding community relations
- Supervised the Early Resolutions Ombuds and interns
- Developed hotline procedures for access to incarcerated individuals
- Supervised the Early Resolutions team and interns
- Managed crises involving public opinion quickly and efficiently
- Developed effective strategies for responding to complaints or negative feedback from members of the public
- Responded to constituent concerns
Sales Coordinator
Modern Machinery
06.2012 - 01.2019
- Worked with management teams to develop annual sales plans, goals, and targets
- Generated leads and maintained lists of prospective customers
- Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image
- Audited physical inventory to financial records to identify discrepancies
- Resolved customer complaints promptly while maintaining strong customer relationships
- Developed relationships with key customers to ensure customer satisfaction and business growth
- Negotiated contracts and prices with clients to exceed sales goals
- Tracked customer orders from initial placement through delivery utilizing internal software systems
- Analyzed sales data to adjust and improve sales strategies
- Composed replies to correspondence based on organizational practice, policies, and procedures at the direction of the Department head
- Negotiated contract agreements with clients and suppliers to create mutually beneficial business relationships
- Compiled data to prepare reports and assist with sales forecasting
- Managed sales team to achieve growth consistently and hit sales targets
Education
Bachelor of General Studies - Political Institutions
Southern Utah University
Cedar City, UT05.2026
Associate in Arts -
Pierce College
Lakewood, WA12.2024
Skills
- Effective Public Speaking
- Policy Analysis
- Trauma-Aware Practices
- Legislative Monitoring Strategies
- In-Depth Knowledge of Criminal Justice
- Effective Team Collaboration
- Customer Relationship Management
- Strong Verbal Skills
- Training Development
- Employee Supervision
- Report writing
- Financial Budgeting
- Expense Control
- Compliance Auditing
Publications
- Investigative Reports with DOC Response | Corrections Ombuds
- Solitary Confinement Investigative Public Report Part 1 & 2
- Restrictive Housing Recommendations
- Extended Administrative Segregation Investigative Public Report
- 56 Dismissed Infractions Impacting 13 people Spotlight- Stafford Creek Corrections Center
- 557 Infractions Due to COVID-19 Investigative Public Report
- WCCW Suboxone Termination Investigative Public Report
- SCCC Use of Force Companion Public Report
- Reynolds Work Release Retaliation Public Report
- Monitoring Visit re DOC COVID-19 Response at Washington Corrections Center for Women Public Report
- Monitoring Visit re DOC COVID-19 Response at Mission Creek Corrections Center for Women Public Report
Timeline
Senior Corrections Ombuds- Investigations
The Office of the Corrections Ombuds
06.2022 - Current
Lead Assistant Ombuds
The Office of the Corrections Ombuds
07.2021 - 06.2022
Assistant Ombuds- Gender Equity and Reentry
The Office of the Corrections Ombuds
03.2020 - 07.2021
Community Relations Manager
The Office of the Corrections Ombuds
01.2019 - 03.2020
Sales Coordinator
Modern Machinery
06.2012 - 01.2019
Associate in Arts -
Pierce College
Bachelor of General Studies - Political Institutions
Southern Utah University
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