Angel Akers

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.

I would go to each patients house and assist them with daily/nightly tasks.

• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Assisted with dressing guidance, grooming, meal preparation reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.

• Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
• Streamlined inventory management processes, minimizing waste while maintaining adequate stock levels for daily operations.
• Contributed ideas for promotional campaigns targeting specific demographics or seasonal events, attracting new clientele.
• Supported recruiting team by building pipeline of top talent through multiple sourcing channels.

• Streamlined appointment scheduling process, resulting in reduced wait times and increased patient satisfaction.
• Coordinated language interpretation services for non-English speaking patients, facilitating clear communication with healthcare providers.
• Collaborated with interdisciplinary teams to create personalized care plans, improving overall patient experience.
• Participated in quality improvement initiatives aimed at enhancing overall patient experience and reducing the number of complaints.