Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Generic

Angel Amaya

Montgomery,TX

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

6
6
years of professional experience

Work History

Delivery Associate

Hibox Logistics LLC
11.2024 - 06.2025
  • Delivered packages to customer doorsteps and business offices.
  • Coordinated timely deliveries, ensuring adherence to route schedules and customer expectations.
  • Managed inventory levels, optimizing stock for efficient order fulfillment and reducing delays.
  • Implemented safety protocols, enhancing team compliance and minimizing workplace incidents.
  • Trained new associates on delivery processes, fostering a culture of teamwork and efficiency.
  • Reduced delivery errors by double-checking orders and verifying addresses.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated with dispatch and customers for accurate delivery information.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Tracked delivery status and updated customers for expected delivery time.

Receptionist

Lollipups Grooming
06.2023 - 11.2024
  • Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
  • Coordinated communication between groomers and clients, enhancing service delivery and client satisfaction.
  • Maintained accurate records of appointments and client information using practice management software.
  • Developed and implemented efficient filing systems for pet profiles and grooming history documentation.
  • Handled client inquiries and concerns, providing timely resolutions to enhance customer loyalty.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Corresponded with clients through email, telephone, or postal mail.
  • Utilized proper sanitation and disinfecting methods throughout the day in compliance with health and safety protocols.
  • Resolved customer problems and complaints.

Pet Waste Technician

Easy Scoops
05.2019 - 06.2023
  • Visited client properties on a regular basis to remove pet waste and keep the area clean and sanitary.
  • Disinfected the area where the pet waste was removed, to eliminate any odors and risk of disease.
  • Utilized proper waste disposal methods.
  • Operated and maintained specialized pet waste removal equipment.
  • Conducted thorough site assessments to ensure efficient service delivery.
  • Collaborated with clients to address specific service needs and preferences.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on safety protocols and operational procedures.
  • Educated clients on the importance of proper pet waste disposal and provided recommendations for maintaining a clean and healthy environment for their pets.

Education

High School Diploma -

Monterey Bay Academy
07-2019

Skills

  • Attention to detail
  • Effective conflict resolution
  • Collaborative decision making
  • Innovative problem-solving
  • Effective communication
  • Flexible in changing environments
  • Exceptional customer service
  • Punctual and reliable
  • Experienced in Microsoft Word document creation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offPaid sick leave401k match4-day work week

Timeline

Delivery Associate

Hibox Logistics LLC
11.2024 - 06.2025

Receptionist

Lollipups Grooming
06.2023 - 11.2024

Pet Waste Technician

Easy Scoops
05.2019 - 06.2023

High School Diploma -

Monterey Bay Academy

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