Angel Argudo
Edina,MN
Summary
My works experience initiated at a young age, starting my first job at the age of 15 in New York City, in a very demanding and competitive work environment, going through many work environments and gaining many skills from very experienced people, learning and mastering skills as teamwork, empathy and leadership.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Logistics Manager
U.S. Army
09.2020 - Current
- Manage and supervised financial aspects of maintenance as required under budgets disposed by unit
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Managed inventory of maintenance parts with overall cost surpassing $500,00
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted inventory audits with 100% accuracy following company procedures.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Managed Turning in old recoverable parts to remanufacturing company, recovering over $1,500,000 quarterly.
Automotive Sales Manager
Manny Carplex
10.2022 - 06.2023
- Served as a liaison between sales staff and upper management, ensuring smooth communication of goals, expectations, and performance metrics.
- Participated in regional automotive trade shows, showcasing dealership offerings and establishing connections with potential customers.
- Developed strong relationships with lending institutions to secure competitive financing options for customers.
- Evaluated competitor pricing strategies and adjusted dealership rates as needed to maintain a competitive edge in the market.
- Provided guidance on trade-in evaluations, ensuring accurate appraisals that benefited both customers and the dealership''s bottom line.
- Conducted comprehensive market research to identify emerging trends in the automotive industry and make informed decisions regarding inventory offerings accordingly.
- Boosted team performance by conducting regular coaching sessions, performance reviews, and goal-setting exercises.
- Leveraged Leads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, CRM'S, KBB and other resources to drive car sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Car Sales Consultant
Manny Carplex
08.2021 - 10.2022
- Met customers on lot and in showroom to discuss available vehicles and options.
- Drove team revenue totals by bringing in top sales numbers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Maintained compliance with all service, quality and regulatory standards.
- Responded to customer enquiries via telephone and email.
- Attended auctions to sell undesirable vehicles and purchase needed makes and models.
- Advised customers with finance products that our dealership had to offer with partner banks and credit unions adhering with the Consumer Financial Protection Bureau
- Outlined sales, warranty and service procedures.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Utilized CRM tools effectively to track customer interactions and maintain accurate records
- Exceeded monthly quotas consistently by effectively managing time and prioritizing tasks aligned with organizational objectives
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions
- Built strong relationships with clients, leading to repeat business and referrals
Mechanic Assistant
Repairs on Wheels
06.2019 - 09.2020
- In this job I sincerely mastered team work as our mechanical team was big, and started to learn automobile mechanics, as well as learning customer service in a totally different aspect as we always tried to help our customers to the best of our knowledge in the most transparent way being very empathic.
- Learned basic and advanced automobile maintenance and repair of engines, transmissions (AUTOMATIC & MANUAL), brake systems, electrical systems, air conditioning systems, etc
- Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.
Assistant General Manager
San Soo Kap San KOREAN BBQ
11.2018 - 07.2019
- In this job my customer service experience started to develop a lot more as I interacted with customers much more.
- Managed inventories, logistic aspects of the business and flow of money and cash register
- Was responsible of ensuring to meet Health Department standards
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Adhered to food safety regulations meticulously while preparing dishes according to established recipes and presentation guidelines.
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
- Developed strong relationships with vendors, negotiating favorable pricing agreements that benefited the bottom line.
Retail Sales Associate/Retail Shift Supervisor
Marshalls
10.2018 - 04.2019
- I worked as a sales associate at this retail store in the home department, where I firstly learned customer service and team work where I managed to collaborate with my coworkers to best serve our customers
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Military Ocupation Specialty -
AUTOMATED LOGISTICS SPECIALIST 92A MOS
Fort Lee, VASoldier -
Army Basic Combat Training
Fort Jackson 09.2020 - 11.2020
High School Diploma -
Long Island City High School
Queens, New York 09.2018 - 05.2019
High School Diploma -
Colegio Militar ABDON CALDERON
EcuadorSkills
Management of repair parts
Corrective actions
Procedures and policies oversight
Document preparation
Shipping Documentation
Customer service skills
Attention to Detail
Problem-Solving
Upselling strategies
Consultative techniques
Financing knowledge
CRM Platforms
Inventory Control
Affiliations
THE UNITED STATED ARMY QUATERMASTER CORPS
Certification
Logistics Specialist
Timeline
Automotive Sales Manager
Manny Carplex
10.2022 - 06.2023
Car Sales Consultant
Manny Carplex
08.2021 - 10.2022
Logistics Manager
U.S. Army
09.2020 - Current
Soldier -
Army Basic Combat Training
09.2020 - 11.2020
Mechanic Assistant
Repairs on Wheels
06.2019 - 09.2020
Assistant General Manager
San Soo Kap San KOREAN BBQ
11.2018 - 07.2019
Retail Sales Associate/Retail Shift Supervisor
Marshalls
10.2018 - 04.2019
High School Diploma -
Long Island City High School
09.2018 - 05.2019
Military Ocupation Specialty -
AUTOMATED LOGISTICS SPECIALIST 92A MOS
High School Diploma -
Colegio Militar ABDON CALDERON