Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Leadership Impact
Core Leadership Competencies
Operations Systems
Personal Information
Timeline
Generic

Angel A. Romero

Miami,FL

Summary

Airline operations leader with 12+ years of Part 121 dispatch experience and progressive leadership within Operations Control Center (OCC) environments. Proven ability to lead operational decision-making during complex irregular operations while maintaining safety, regulatory compliance, and network stability. Experienced in standing up and scaling OCC structures, guiding dispatch teams through high-impact operational events, and coordinating cross-department responses across Maintenance Control, Crew Scheduling, Stations, and Air Traffic Control. Background combines FAA Aircraft Dispatcher certification, commercial pilot training, and operational leadership, providing a unique perspective that aligns system-level decisions with flight deck execution.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager, Operations Control Center

Global Crossing Airlines (GlobalX)
Miami, FL
01.2024 - Current
  • Lead operational oversight of the airline’s OCC directing dispatchers and operational coordinators responsible for maintaining systemwide operational control.
  • Guide operational decision making during high-impact disruptions including weather systems, aircraft mechanical events, and ATC constraints.
  • Coordinate systemwide responses with Maintenance Control, Crew Scheduling, Stations, and executive leadership.
  • Support operational strategy to maintain schedule integrity, network reliability, and safety compliance.
  • Provide leadership support to dispatch team during complex operational scenarios requiring rapid risk assessment and coordinated response.

Dispatch Shift Manager

Frontier Airlines
Denver, CO
01.2024 - 01.2025
  • Supervised dispatch operations within a high-volume System Operations Control environment supporting a major ULCC network.
  • Managed dispatcher workload distribution and operational desk coverage during both normal operations and disruption events.
  • Coordinated operational responses with ATC and the FAA Air Traffic Control System Command Center.
  • Supported operational decision making during national airspace constraints and major weather events.

Chief Dispatcher

Global Crossing Airlines (GlobalX)
Miami, FL
01.2022 - 01.2024
  • Supervised dispatch team responsible for safe and legal flight release under FAA Part 121 operational control.
  • Led irregular operations recovery including diversions, aircraft swaps, and network recovery planning.
  • Supported dispatcher training, qualification, and operational standardization initiatives.

Flight Dispatcher

Global Crossing Airlines (GlobalX)
Miami, FL
01.2021 - 01.2022
  • Exercised joint operational control with flight crews in accordance with FAA Part 121 regulations. Conducted flight planning, weather analysis, fuel planning, and operational flight monitoring.

Flight Dispatcher

Miami Air International
Miami, FL
01.2018 - 01.2020
  • Performed Part 121 dispatch operations including ETOPS flight planning, fuel planning, weather analysis, and operational monitoring.

Education

Bachelor of Science - Economics

Northeastern Illinois University

Skills

  • Operations Control Center Leadership
  • Irregular Operations (IROP) Management
  • Dispatch Resource Management
  • Operational Risk Assessment
  • Network Reliability and Schedule Integrity
  • Cross-Department Operational Coordination
  • FAA Part 121 Operational Control
  • Safety Management Systems (SMS)
  • NavBlue
  • WSI Weather Systems
  • Mission
  • N-Tracking
  • RAIDO / NOC Systems
  • JetPlan / Jeppesen / Navtech
  • Sabre Load Manager
  • ARINC Systems

Websites

Certification

  • FAA Aircraft Dispatcher Certificate
  • FAA Commercial Pilot Certificate
  • FAA Certified Flight Instructor (CFI)
  • FAA Certified Instrument Flight Instructor (CFII)
  • Air Transportation Ground Instructor
  • ETOPS Certified

Languages

English
Spanish
Japanese

Leadership Impact

  • Helped stand up and grow an Operations Control Center supporting Part 121 airline operations.
  • Contributed operational leadership during FAA certification process for passenger operations.
  • Led dispatch and OCC teams through complex irregular operations including weather disruptions, aircraft maintenance events, and ATC flow control programs.
  • Implemented dispatch training and standardization initiatives to strengthen operational consistency and regulatory compliance.
  • Promoted Dispatch Resource Management principles to improve decision making, communication, and collaboration between dispatch and flight crews.

Core Leadership Competencies

  • Operations Control Center Leadership
  • Irregular Operations (IROP) Management
  • Dispatch Resource Management
  • Operational Risk Assessment
  • Network Reliability and Schedule Integrity
  • Cross‑Department Operational Coordination
  • FAA Part 121 Operational Control
  • Safety Management Systems (SMS)

Operations Systems

  • NavBlue
  • WSI Weather Systems
  • Mission++
  • N‑Tracking
  • RAIDO / NOC Systems
  • JetPlan / Jeppesen / Navtech
  • Sabre Load Manager
  • ARINC Systems

Personal Information

Title: DIRECTOR – AIRLINE OPERATIONS CONTROL / SYSTEM OPERATIONS

Timeline

Manager, Operations Control Center

Global Crossing Airlines (GlobalX)
01.2024 - Current

Dispatch Shift Manager

Frontier Airlines
01.2024 - 01.2025

Chief Dispatcher

Global Crossing Airlines (GlobalX)
01.2022 - 01.2024

Flight Dispatcher

Global Crossing Airlines (GlobalX)
01.2021 - 01.2022

Flight Dispatcher

Miami Air International
01.2018 - 01.2020

Bachelor of Science - Economics

Northeastern Illinois University