Summary
Overview
Work History
Education
Skills
Awards
Pronouns
Accomplishments
Timeline
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Angel Arroyo

Dothan,AL

Summary

Certified trainer with extensive experience in developing and leading effective training programs. Proven ability to engage participants through clear instructions and practical examples. Expertise in food service training, ensuring hands-on learning and skill retention.

Overview

2026
2026
years of professional experience

Work History

Certified Trainer

Chick-Fil-A
09.2023 - Current
  • Coached employees one on one to address specific skill gaps or performance issues during training
  • Evaluated trainee performance through assessments and provided constructed feedback
  • Demonstrated company rules and policies to new hires.
  • Assisted team members in mastering food safety procedures and protocols.
  • Collaborated with management to identify training needs and program improvements.

Forklift Operator

Wholesale Woods
12.2021 - 12.2022
  • Operated forklift to safely and efficiently move materials, products
  • Performed routine maintenance including inspections and minor repairs
  • Maintained accurate inventory records by documenting incoming and outgoing shipments.
  • Followed safety protocols to minimize accidents during material handling.

Manager

Tropical Smoothie Cafe
02.2022 - 08.2022
  • Managed daily operations including inventory management and customer service
  • Led a team of employees providing guidance and support to ensure efficient operations
  • Maintained high standards of quality control to ensure customer satisfaction

Manager

Marco's Pizza
Dothan, Alabama
  • Managed inventory levels and ordered supplies to maintain adequate stock.
  • Conducted regular training sessions to enhance team performance and efficiency.
  • Collaborated with marketing team to promote new menu items and specials.

Assistant Manager

Dunkin' Donuts
Dothan, Alabama
  • Assisted in managing daily operations and team schedules for retail environment.
  • Monitored sales performance trends to identify areas for improvement.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

GED -

Wallace Community College
Dothan, AL

Skills

  • Managing
  • Training
  • Fast-paced working
  • Communication
  • Problem-solving
  • Customer service
  • Team player
  • Forklift Operating
  • Performance evaluation
  • Attention to detail
  • Inventory management
  • Team leadership

Awards

Chick-fil-A Employee of the Month, Recognized by supervisors and colleagues receiving a 'Chick-fil-A' employee of the month award.

Pronouns

HE/HIM

Accomplishments

  • Recognized by supervisors and colleagues by receiving Chick-Fil-A's 'Employee of The Month.'

Timeline

Certified Trainer

Chick-Fil-A
09.2023 - Current

Manager

Tropical Smoothie Cafe
02.2022 - 08.2022

Forklift Operator

Wholesale Woods
12.2021 - 12.2022

Manager

Marco's Pizza

Assistant Manager

Dunkin' Donuts

GED -

Wallace Community College

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