Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hi, I’m
Angel AuClair
Salem,Oregon
Summary
Overview
22
years of professional experience
1
Certification
Work History
Chemeketa Community College Safe Haven
Student Leader
01.2024 - Current
Job overview
- Provide resources for students
- Research resources and update information at our site
- Provide support to students in crisis and arrange for on call counseling
- Write policies and coordinate training materials for the site
- Collaborate with supervision and coworkers to identify areas of needs in the site
- Coordinate, plan, schedule, educational and recreational events
- Identify community needs and create plans for how the site can meet those needs
- Research books and stock our library with educational and recreational reading materials
- Implement diversity initiatives, fostering an inclusive campus environment for all students
- Maintain overall safe work environment with employee training programs and enforcement of safety procedures
- Work with professors and community groups to develop personal projects for program research support
- Work in team environment to maintain high levels of productivity
Cardsharks
Sales Manager
01.2002 - Current
Job overview
- Catalog, organize, and sell sports memorabilia
- Conduct extensive research on inventory pricing
- Scan and list items online, and also tracked sales
- Assist in recruiting top talent for the sales team, contributing to a high-performing work environment
- Establish and cultivate solid business relationships with new or existing customers
- Increase sales revenue by developing and implementing effective sales strategies
- Evaluate competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success
Cherry City Roller Derby
Events Coordinator
07.2019 - 01.2022
Job overview
- Worked with other board members to schedule bouts, hold meetings, resolve all league matters, collaborate on marketing, and develop ideas for events
- Scheduled food, EMTs, volunteers, US National Anthem singers, announcers, and managed any problems or crises that arose
- Successfully managed roller derby bouts, as well as worked closely with league members to organize the first league tournament
- Worked effectively in fast-paced environments
- Worked with United Way and Cherry City for charity events, Willamette Valley Vineyard for their Annual Grape Stomp, D street Clean up for the City of Salem, and with War Room for Oregon's Strongest Peach 2019
- Worked well in a team setting, providing support and guidance
- Proven ability to learn quickly and adapt to new situations
- Identified issues, analyzed information, and provided solutions to problems
- Applied effective time management techniques to meet tight deadlines
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Skilled at working independently and collaboratively in a team environment
- Gained strong leadership skills by managing projects from start to finish
- Cultivated interpersonal skills by building positive relationships with others
- Passionate about learning and committed to continual improvement
Independant
Cleaning Services/Interior Decorating
11.2005 - 08.2019
Job overview
- Deep cleaned homes and maintained several accounts in multiple cities
- Recruited employees, managed schedules, and distributed wages
- Furnished and organized homes
- Collaborated with individuals for design, purchased and arranged furniture, painted rooms, assembled furniture, as well as donating unwanted goods
- Handled customer issues with confidence, using complex problem solving to provide effective resolution
Salem Audiology Clinic
Patient Care Coordinator
10.2017 - 12.2018
Job overview
- Answered phones and scheduled appointments
- Investigated insurance coverage and eligibility for clients , scheduled interpreters, proposed and executed marketing strategies, located and organized files and medical equipment
- Helped with marketing and was eventually offered a position as a technician or Head of Marketing
- Greeted and assisted patients with check-in procedures
- Applied administrative knowledge and courtesy to explain procedures and services to patients
- Followed document protocols to safeguard confidentiality of patient records
- Processed payments using cash and credit cards, maintaining accurate records of transactions
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services
- Organized patient records and database to facilitate information storage and retrieval
Starbucks
Barista/Shift Supervisor
07.2004 - 05.2017
Job overview
- Extensive experience as a shift manager
- Proficient at money management, time management, scheduling, inventory management, and ordering
- Solved problems involving patrons and resolved conflicts between employees
- Exemplary customer service skills
- Made drinks, stocked the store, sold and managed all products, cleaned and organized the store, ran errands, and worked at the register
- Ran shifts, managed all employees' lunches and breaks, delegated tasks, held coffee tastings, sampled food to employees and customers, reduced over-staffing, balanced the safe and registers, and took deposits to the bank
- Trained new hires in food handling and safety protocols to boost knowledge and performance
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies
- Safeguarded employee safety by enforcing strict adherence to company health protocols and providing regular training in food handling best practices
- Served customers quickly and efficiently and created strategies to prevent delays
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies
- Monitored food inventory and supplies to prevent waste
- Generated friendly atmosphere by encouraging employees to greet and speak to customers
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers
Uber
Driver
07.2016 - 08.2016
Job overview
- Excellent customer service, superior driving skills, expertly navigated difficult situations
- Drove safely in various weather and road conditions to avoid accidents
- Followed all relevant traffic laws and safety regulations.
- Minimized liability by consistently following road rules when driving
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times
- Provided exceptional customer service, addressing concerns and resolving issues promptly
- Strengthened communication skills through regular interactions with others
GSMOL/PAC
Field Organizer/Canvasser
11.2014 - 11.2014
Job overview
- Went door to door to inform constituents about legislation, candidates, and upcoming proposals
- Coordinated routes, organized important documents, and managed canvassers
- Collaborated with other organizers on strategy development, improving coordination between regional teams
Independent Employer
Nanny
05.2013 - 07.2014
Job overview
- Managed 5 children
- Worked with children with developmental disabilities
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents
- Promoted intellectual development through reading, storytelling, and engaging educational activities
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies
Education
Chemeketa Community CollegeSalem, OR
Associate of Applied Science
03.2024
University Overview
GPA: 3.87
- Federal Pell Grant, OR Opportunity Grant, SHOI Behavioral Health Scholarship Recipient
Skills
- Superior social skills
- Excellent customer service
- Self-motivated, quick to learn, and hard-working
- Strong verbal and written communication skills
- Skilled at de-escalation tactics and works well under stressful circumstances
- Suicide, shooting, and assault de-escalation experience
- Ethical leadership
- Idea development and brainstorming
- Networking
- Active listening
- Attention to Detail
- Event Planning, coordination, and management
- File and document management and scanning
- Project coordination
- Positive attitude
- Time management
- Complex problem-solving
- Analytical and Critical Thinking
- Organizational Skills
- Relationship Building
- Team Management and Support
Awards
Awards
- Starbucks - Employee of the Month - I have been a permanent employee at 3 different locations. I have been named employee of the month at every location.
- I was also awarded the Green Apron Award for Employee Excellence.
- Uber - 4.94/5 star rating During my time with Uber, I was one of the highest rated drivers in the Sacramento area. The average Uber driver was rated 4.82 out of 5.
Projects
Projects
For the last several years, I have organized several events that help give back to my community. I have organized several school clean up events, the distribution of baked goods to local police/fire stations, as well as an event where volunteers make cards for various holidays that are distributed to children in local hospitals. I organized a shoe drive that provided shoes to children in need.Volunteer Experience
Volunteer Experience
- Class Aide
- Roadside Cleanup
- Event Planning & Coordination
- Donation Drive Coordinator
- Camp Counselor
Certification
- CPR and First Aid Certification
- Food Handler Certification
Timeline
Student Leader
Chemeketa Community College Safe Haven
01.2024 - Current
Events Coordinator
Cherry City Roller Derby
07.2019 - 01.2022
Patient Care Coordinator
Salem Audiology Clinic
10.2017 - 12.2018
Driver
Uber
07.2016 - 08.2016
Field Organizer/Canvasser
GSMOL/PAC
11.2014 - 11.2014
Nanny
Independent Employer
05.2013 - 07.2014
Cleaning Services/Interior Decorating
Independant
11.2005 - 08.2019
Barista/Shift Supervisor
Starbucks
07.2004 - 05.2017
Sales Manager
Cardsharks
01.2002 - Current
Chemeketa Community College
Associate of Applied Science
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