Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Angel Bach

Angel Bach

Panama City Beach,FL

Summary

Experienced barber/stylist with 20+ years of expertise in the hospitality industry. Exceptional skills in customer service, hair styling, and restaurant operations. Holds a Cosmetology License and has successfully worked in diverse environments, from fast casual restaurants to casual dining establishments.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Barber/Stylist

Great Clips
08.2024 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Styled hair according to customer preferences.
  • Consistently received positive performance reviews from guests.
  • Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.

Barber/Stylist

Great Clips
04.2022 - 08.2024
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Styled hair according to customer preferences.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consistently received positive performance reviews from guests.

Barber/Stylist

Sport Clips
03.2016 - 06.2019
  • Consulted with clients to assess personal style preferences and unique needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
  • Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
  • Distributed business cards outside of salon to generate new business.
  • Supported overall business growth by actively participating in promotional events like community fairs or charity fundraisers that showcased the salon''s offerings.
  • Initiated feedback system for services offered, leading to continuous improvement and innovation.
  • Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.

Server

Shipp's Harbor Grille
04.2015 - 11.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Barber/Stylist

Eastgate Barbershop
10.2011 - 08.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Consistently received positive performance reviews from guests.
  • Elevated shop reputation with consistent delivery of high-quality haircuts and grooming services.
  • Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
  • Maintained high cleanliness standards in work area, ensuring welcoming environment for clients.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Guided clients in selecting hairstyles that complemented their features, boosting confidence with their appearance.
  • Adapted quickly to new hair care trends, keeping shop's services relevant and in demand.
  • Kept shop neat, professional and welcoming to guests of different backgrounds.
  • Maintained regular client list and successfully handled walk-in customers.
  • Operated clippers and shears to create customized looks.
  • Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.

Bartender/Server

Rockin' Robins
05.2001 - 09.2003
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Hair Stylist

House Of Hair & Sun
06.1999 - 06.2003
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Excellent communication skills, both verbal and written.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.

Buffet Server

Ryan's Steakhouse
03.1997 - 06.1999
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Participated in regular training sessions to stay current on best practices and company policies within the server role.
  • Demonstrated strong multitasking abilities while managing multiple responsibilities at once in a fast-paced environment.
  • Maintained a clean and organized buffet area, ensuring a pleasant dining experience for guests.
  • Worked closely with management to develop strategies for increasing efficiency during peak meal times without sacrificing customer satisfaction.
  • Set up banquet tables and chairs based on event requirements.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Sonic Carhop

Sonic Drive-In
04.1998 - 12.1998
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Enhanced sales by upselling menu items and promoting daily specials.
  • Assisted in the training of new carhops, sharing best practices for success in the role.
  • Answered guest questions and promoted special products.

Server

Cracker Barrel
03.1996 - 03.1997
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Cosmetologist - Cosmetology

Queen City Beauty College , Clarksville, TN
06.1999

Skills

  • Customer service
  • Hair Styling
  • Restaurant Experience
  • POS
  • Bartending
  • Hair cutting
  • Time management
  • Social media marketing
  • Effective communication
  • Quick learner
  • Verbal communication strength
  • Client consultation
  • Precision haircutting
  • Beard trimming
  • Beard shaping
  • Clipper techniques

Certification

Cosmetology License

Personal Information

Authorized To Work: US

Timeline

Barber/Stylist - Great Clips
08.2024 - Current
Barber/Stylist - Great Clips
04.2022 - 08.2024
Barber/Stylist - Sport Clips
03.2016 - 06.2019
Server - Shipp's Harbor Grille
04.2015 - 11.2016
Barber/Stylist - Eastgate Barbershop
10.2011 - 08.2015
Bartender/Server - Rockin' Robins
05.2001 - 09.2003
Hair Stylist - House Of Hair & Sun
06.1999 - 06.2003
Sonic Carhop - Sonic Drive-In
04.1998 - 12.1998
Buffet Server - Ryan's Steakhouse
03.1997 - 06.1999
Server - Cracker Barrel
03.1996 - 03.1997
Queen City Beauty College - Cosmetologist , Cosmetology
Angel Bach