Angel Banfill

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Taught patients about medications, procedures, and care plan instructions.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications, of at least 30 patients or more a day
• Answered telephone calls to offer office information, answer questions
• Facilitated patient education on treatment plans and medications, improving understanding and compliance.
• Completed Prior authorizations for medications
• Prepared and administered medication under the instruction and supervision of the provider

Temp Agency

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies, and vital signs of over 30+ patients a day
• Performed medical records management, including filing, organizing and scanning documents.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Streamlined patient check-in process, reducing administrative burden for medical staff.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies on each and every patient more than 30+ daily
• Performed medical records management, including filing, organizing and scanning documents.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Initiated medication prior authorizations
• Performed medication injections and taught on how to take and administer medications at home
• Answered telephone calls to offer office information, answer questions, and directed calls

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Tracked receipts, employee hours, and inventory movements.
• Kept track and monitored inventory and cash of 4 different registers daily
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Streamlined inventory management processes, reducing waste and optimizing stock levels.
• Checked internal temperatures of food to maintain optimal temperature guidelines