Dynamic and detail-oriented professional with a strong work ethic, honed at Bronson Lakeview Hospital. Expert in sanitation procedures and waste management, consistently enhancing cleanliness standards. Proven ability to adapt in fast-paced environments while fostering teamwork and communication, ensuring guest satisfaction and safety. Committed to maintaining high standards and promoting a positive atmosphere.
Overview
1
1
year of professional experience
Work History
EVS Attendant
Bronson Lakeview Hospital
12.2024 - Current
Preserved floor quality with appropriate maintenance techniques such as sweeping, mopping, vacuuming, buffing, waxing, and deep-cleaning carpets as required.
Collaborated with housekeeping staff to maintain clean, organized spaces throughout the facility.
Enhanced cleanliness standards by implementing thorough cleaning and sanitizing procedures for various surfaces and areas.
Demonstrated adaptability by efficiently switching between tasks as needed to accommodate changing priorities in fast-paced environments.
Operated mechanical floor cleaners, polishers and vacuums.
Reduced the spread of illness with diligent attention to detail in high-touch point areas, such as door handles, light switches, and railings.
Managed time effectively to complete assigned tasks within designated shifts while avoiding disruptions in other departments'' operations.
Ensured guest satisfaction by promptly addressing any concerns or issues related to cleanliness or sanitation.
Implemented waste management strategies that included sorting recyclables and properly disposing of hazardous materials according to established guidelines.
Upheld company image through meticulous attention to detail when preparing event spaces for use, ensuring optimal presentation standards were met.
Removed litter from parking lots and nearby areas to maintain clean and neat environment.
Promoted a safe environment through proper disposal of hazardous materials and adhering to safety guidelines.
Moved furniture and other objects to perform adequate cleaning.
Used industrial cleaning agents and equipment following safety procedures.
Bartender/server
Freedom Bar and Grill
05.2024 - 01.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Enhanced customer experience with engaging conversations and personalized drink recommendations.
Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Improved team morale and efficiency, leading by example and offering support during peak hours.