Overview
Work History
Education
Timeline
Generic

Ashley Baumbusch

Pensacola,FL

Overview

2024
2024
years of professional experience

Work History

Cook

Wafflehouse

1. Cooking orders as called out per customer

2. Suggestive selling

3. Team work

4. Good customer service

5. Side work

6. Cleanliness

Server

Wafflehouse
Pensacola, FL
10.2003 - 09.2023
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Processed customer orders accurately and communicated special requests to kitchen staff.
  • Executed efficient table management to optimize seating and minimize wait times.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Monitored inventory levels and communicated needs to management for restocking.
  • Adapted to varying shifts and high-pressure situations while maintaining service quality.
  • Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
  • Handled cash and credit transactions with precision, ensuring accountability.
  • Participated in team meetings to discuss service improvements and customer feedback.
  • Resolved customer complaints effectively, turning negative experiences into positive outcomes.
  • Contributed to a positive team environment by supporting colleagues during peak hours.
  • Recommended menu items to customers based on preferences and dietary restrictions.
  • Delivered food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted with opening and closing procedures to ensure smooth operations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Server

Dennys
08.2011 - 09.2012
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Processed customer orders accurately and communicated special requests to kitchen staff.
  • Executed efficient table management to optimize seating and minimize wait times.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Monitored inventory levels and communicated needs to management for restocking.
  • Adapted to varying shifts and high-pressure situations while maintaining service quality.
  • Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
  • Handled cash and credit transactions with precision, ensuring accountability.
  • Participated in team meetings to discuss service improvements and customer feedback.
  • Resolved customer complaints effectively, turning negative experiences into positive outcomes.
  • Contributed to a positive team environment by supporting colleagues during peak hours.
  • Recommended menu items to customers based on preferences and dietary restrictions.
  • Delivered food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted with opening and closing procedures to ensure smooth operations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.

Server

Cracker Barrell
Pensacola, FL
02.2006 - 07.2008

1. Taking customer orders

2. Suggestive selling

3. Delivering orders

4. Good customer service

5. Team work

Cleanliness

Education

High School Diploma - Highschool Completion

Pensacola State College
Pensacola, FL
05.2003

Timeline

Server

Dennys
08.2011 - 09.2012

Server

Cracker Barrell
02.2006 - 07.2008

Server

Wafflehouse
10.2003 - 09.2023

Cook

Wafflehouse

High School Diploma - Highschool Completion

Pensacola State College
Ashley Baumbusch