Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Footwear Sales Associate
Bob's ClothingStores
10.2021 - 07.2022
Boosted customer satisfaction by providing personalized footwear recommendations based on individual needs and preferences.
Increased store revenue through effective upselling techniques and product knowledge demonstrations.
Maintained visually appealing and organized sales floor, ensuring easy access to products for customers.
Developed strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
Provided expert guidance on proper footwear sizing, fit, and care to ensure optimal comfort for customers.
Demonstrated exceptional communication skills when presenting product features and benefits to customers.
Saw Operator
Production Metals
07.2022 - 12.2022
Increased production efficiency by maintaining saw equipment and performing regular blade replacements.
Ensured timely completion of projects by accurately measuring and cutting materials according to specifications.
Reduced material waste with precise measurements and effective use of raw materials.
Enhanced workplace safety by consistently following established safety protocols and guidelines for saw operations.
Contributed to quality control efforts by inspecting finished products for accuracy and adherence to project specifications.
Inside Sales Representative
Production Metals
12.2022 - Current
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Answered customers' questions regarding products, prices, and availability.
Managed friendly and professional customer interactions.
Education
High School Diploma -
Wolcott High School
Wolcott, CT
06.2021
Skills
Customer Service
Relationship Building
Attention to Detail
B2C Sales
Product Knowledge
Cheerful and Energetic
Accomplishments
Within 1 year, I grew a customer 521% from approximately $94,000 ins sales to $495,000
Certification
Udemy-Sales Skills Mastery - An Immediate Increase In Your Results
Timeline
Inside Sales Representative
Production Metals
12.2022 - Current
Saw Operator
Production Metals
07.2022 - 12.2022
Footwear Sales Associate
Bob's ClothingStores
10.2021 - 07.2022
High School Diploma -
Wolcott High School
Udemy-Sales Skills Mastery - An Immediate Increase In Your Results
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