Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Hi, I’m
Angel Benitez
Los Angeles,CA
Summary
Overview
3
years of professional experience
Work History
RBD California
Cashier
04.2021 - 04.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs..
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff
- Promoted store promotions and incentive programs to increase overall sales.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Order Taking
- Organizational abilities
- Cash Management
- Basic Math Competence
- Cash handling expertise
- Product restocking
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Complex Problem-Solving
- POS system operations
- Staff Training
- Guest inquiries
- Refund handling
- Order Packaging
- Sales expertise
- Product Recommendations
- Purchase assistance
- Promotions and Discounts Understanding
- Fraud Prevention Awareness
- Proficient in Software
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Team Collaboration
- Adaptable and Flexible
- Cooperative Attitude
- Creative Thinking
- Relationship Building
- Team Leadership
- Inventory Stocking
- Analytical Thinking
- Employee Training
- Training and mentoring
- Upselling
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Cashier
RBD California
04.2021 - 04.2024
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