Angel Bennett
Tacoma,WA
Summary
I love what I do and my excitement shows through in the work that I do. I want to share the passion and joy in every connection I make.
I believe there is a vast difference in a customer buying a product and being sold a product. Customers want to purchase a product that meets their needs, not ever be sold one. The method we use to interact with a customer while on the sales floor determines which of these experiences our customer will have.
Overview
13
13
years of professional experience
Work History
Retail Sales Lead
Lovers Stores
Auburn, WA
01.2025 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring metric driven tasks.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Received in inventory shipments and set floor to directive.
Wholesale Sales Representative
Pacific Teaze, LLC
Burbank, CA
10.2022 - 06.2024
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Conceived and implemented marketing plans to acquire market share within chosen markets.
- Handled orders and information of over 400 stores, key accounts and buying group businesses within my two and a half state territory.
- Networked at events and by phone to expand business profits and revenues.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
Business Consultant
Pacific Moon
Auburn, WA
01.2019 - 06.2024
- Developed complete business plans and operational strategies for new and existing business.
- Devised and implemented processes and procedures to streamline operations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Trained Staff on product knowledge and sales implementation techniques.
- Brand/Content creation
- Store design and successful category selection
- Multi industry networking in both soft and hard lines.
Wholesale Sales Representative
Kinfetti
Seattle, WA
06.2017 - 02.2023
- Created marketing materials such as flyers and business cards to uncover new customer leads.
- Exceeded metric goals in the wholesale toy industry.
- Created merchandising/display directives to be implemented in multi location businesses.
- Designed tiered sales and ordering programs.
- Effectively managed a detailed CRM database.
- B2B, B2C, e-commerce and online store creation and management.
- Marketing
- Logistics and Manufacturing timeline awareness when creating production orders.
- Successfully balancing professional relationships with 47 plus different vendors in addition to 400 plus territory customer accounts.
Retail Store Manager
Learning Sprout Toys
Tacoma, WA
03.2013 - 06.2017
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Optimized store displays and appearance via strategic merchandising.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Certification - Certified Play Expert
American Speciality Toy Retail Association
ASTRA Marketplace & AcademySkills
- Sales strategy development
- Training and mentoring
- Store display management
- Market analysis
- Sales coaching
- Sales strategy implementation
- Product merchandising
- Upselling strategies
Timeline
Retail Sales Lead
Lovers Stores
01.2025 - Current
Wholesale Sales Representative
Pacific Teaze, LLC
10.2022 - 06.2024
Business Consultant
Pacific Moon
01.2019 - 06.2024
Wholesale Sales Representative
Kinfetti
06.2017 - 02.2023
Retail Store Manager
Learning Sprout Toys
03.2013 - 06.2017
Certification - Certified Play Expert
American Speciality Toy Retail Association