Angel Bennett
Tacoma,WA
Summary
I love what I do and my excitement shows through in the work that I do. I want to share the passion and joy in every connection I make.
I believe there is a vast difference in a customer buying a product and being sold a product. Customers want to purchase a product that meets their needs, not ever be sold one. The method we use to interact with a customer while on the sales floor determines which of these experiences our customer will have.
Overview
13
13
years of professional experience
Work History
Retail Sales Lead
Lovers Stores
01.2025 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring metric driven tasks.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Received in inventory shipments and set floor to directive.
Wholesale Sales Representative
Pacific Teaze, LLC
10.2022 - 06.2024
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Conceived and implemented marketing plans to acquire market share within chosen markets.
- Handled orders and information of over 400 stores, key accounts and buying group businesses within my two and a half state territory.
- Networked at events and by phone to expand business profits and revenues.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
Business Consultant
Pacific Moon
01.2019 - 06.2024
- Developed complete business plans and operational strategies for new and existing business.
- Devised and implemented processes and procedures to streamline operations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Trained Staff on product knowledge and sales implementation techniques.
- Brand/Content creation
- Store design and successful category selection
- Multi industry networking in both soft and hard lines.
Wholesale Sales Representative
Kinfetti
06.2017 - 02.2023
- Created marketing materials such as flyers and business cards to uncover new customer leads.
- Exceeded metric goals in the wholesale toy industry.
- Created merchandising/display directives to be implemented in multi location businesses.
- Designed tiered sales and ordering programs.
- Effectively managed a detailed CRM database.
- B2B, B2C, e-commerce and online store creation and management.
- Marketing
- Logistics and Manufacturing timeline awareness when creating production orders.
- Successfully balancing professional relationships with 47 plus different vendors in addition to 400 plus territory customer accounts.
Retail Store Manager
Learning Sprout Toys
03.2013 - 06.2017
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Optimized store displays and appearance via strategic merchandising.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Certification - Certified Play Expert
American Speciality Toy Retail Association
ASTRA Marketplace & AcademySkills
- Sales strategy development
- Training and mentoring
- Store display management
- Market analysis
- Sales coaching
- Sales strategy implementation
- Product merchandising
- Upselling strategies
Timeline
Retail Sales Lead
Lovers Stores
01.2025 - Current
Wholesale Sales Representative
Pacific Teaze, LLC
10.2022 - 06.2024
Business Consultant
Pacific Moon
01.2019 - 06.2024
Wholesale Sales Representative
Kinfetti
06.2017 - 02.2023
Retail Store Manager
Learning Sprout Toys
03.2013 - 06.2017
Certification - Certified Play Expert
American Speciality Toy Retail Association