Angel Bernal
San Antonio,Texas
Summary
Highly enthusiastic individual seeking a position as a substitute teacher. Eager to assist students K-5 with their daily tasks as well as mentoring and motivating students. Willing to learn and grow within the school setting and eventually hope to find a permanent position.
Overview
11
11
years of professional experience
Work History
Homemaker
SAHM
03.2020 - Current
- Manage multiple schedules for a household of two adults and three children.
- Create and implement daily routines for effective scheduling.
- Establish budgets for utilities, food and other necessities.
- Coordinate medical appointments for all family members and follow up with health care providers.
Lead Scheduling Coordinator
7 To 7 Dental & Orthodontics
08.2018 - 03.2020
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Implemented time-blocking and schedule notifications to optimize time management.
- Created and distributed agendas and other materials for scheduled meetings.
- Created detailed calendars for staff members to support deadline management and milestone achievement.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Small Business Owner
Spirit Rising Shop
03.2015 - 09.2018
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sales Associate
Military Memorabilia
01.2013 - 04.2016
- Improved service quality and increased sales by developing a strong knowledge of company's products and services.
- Effectively communicated with team members to maintain clearly defined expectations.
- Resolved customer questions, issues and complaints.
- Delivered excellent customer service by greeting and assisting each customer.
- Prevented store losses using awareness, attention to detail and integrity.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Expressed appreciation and invited customers to return to the store.
Education
Associate of Arts - Early Childhood Education
SanAntonio College
San Antonio, TX2026
Skills
- Microsoft Office
- Microsoft Word
- Verbal Communication
- Analytical and Critical Thinking
- Problem-Solving
- Data Entry
- Excellent Communication
- Basic Math
- Time Management
- Active Listening
- Relationship Building
- Calm Under Pressure
- Friendly, Positive Attitude
- Multitasking
- Written Communication
- Team Management
- Social Perceptiveness
- Attention to Detail
Additional Information
- I am the Bellaire Elementary Community Resource Liaison for Avance which is a volunteer position in which I share various resources to help the community.
- I homeschooled one of my children through TOPs (Texas Online Preparatory School) from 2020-2022. My student was advised to log in online to at different times during the day for instruction from his teacher then he would complete his school work online which were very lengthy and required me to walk him through the lessons as a teacher would.
- I volunteered at J.B. Passmore Elementary School throughout my oldest son's elementary school years. I was able to volunteer in class and assist his teachers with class activities as well assist them during various field trips.
Timeline
Homemaker
SAHM
03.2020 - Current
Lead Scheduling Coordinator
7 To 7 Dental & Orthodontics
08.2018 - 03.2020
Small Business Owner
Spirit Rising Shop
03.2015 - 09.2018
Sales Associate
Military Memorabilia
01.2013 - 04.2016
Associate of Arts - Early Childhood Education
SanAntonio College