Angel Booker-Green

Serving Meals, Buffet Attendant, Set-up, Break down, Passing Drinks and Hors d'oeuvres. I've done Weddings, Private Events, Fun Raisers, Receptions and Cooperate Events. Captaining Shifts leading co-workers. Event Supervisor. Dine In Services Cafe Supervisor.

• Assisted other wait staff members in carrying plates to tables, seating customers and bringing beverages.
• Greeted guests with friendliness and professionalism.
• Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
• Applied proactive and resourceful nature to create pleasant guest experiences.
• Running Cafe And cafe staff. Ordering all product for cafe. Making sure that all food product is fresh and rotated.
• Answered questions about menu selections and made recommendations when requested.
• Processed payments accurately using cash registers or point-of-sale systems.
• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Handled special customer requests for separate checks and menu substitutions.

Computed sales prices, total purchases and processed payments.
Maintain knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operate a cash register to process cash, check and credit card transactions. Administrates all point of sale opening and closing procedures. Scheduling staff. Maintaining all procedures and crew members on the front end. Greeting Guest, Customer Service and Problem Solving.

Owner and operator of Noah's Ark. Ran Daily Operations Of the business.
Organized activities that developed children’s physical, emotional and social growth. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Made nutritious snacks and meals for the children. Instructed children in health and personal habits including eating, resting and toilet habits. provided pick up and drop off service for the school aged children.

Computed sales prices, total purchases and processed payments. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Facilitated monthly and quarterly physical inventory counts. Replenished floor stock and processed shipments to ensure product availability for customers. Replenished floor stock and processed shipments to ensure product availability for customers. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Completed weekly schedules according to payroll policies. Maintained daily record of all transactions.

Took necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a smile in a timely manner. Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Assigned tasks and over saw the direction of employees to ensure compliance with food safety. Optimized profits by controlling food, beverage and labor costs on a daily basis. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Carefully prepared weekly payroll to keep up with projected revenue for the week. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.