Angel Burgos
Bridgeport,Connecticut
Summary
Developed strong customer service and communication skills in high traffic environment, ready to transition into new field. Demonstrated ability to manage entry processes efficiently and ensure positive visitor experience. Seeking to apply these skills in a dynamic and collaborative setting. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash and using registers. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Gate Attendant
Connecticut’s Beardsley Zoo
05.2025 - Current
- Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
- Maintained clean surroundings at the front gate area, contributing to an organized first impression of the zoo.
- Enhanced visitor experience by providing friendly and efficient service at the front gate.
- Stayed up-to-date on park promotions, enabling informed recommendations for visitors based on their interests or preferences.
Front End Associate (Seasonal)
HomeGoods
11.2025 - 01.2026
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School -
Bullard-Havens Technical High School
Bridgeport, CT06.2026
Skills
- Effective time management
- Efficient problem-solving abilities
- Incident reporting
- Patience and empathy
- Customer service
- Retail cleaning
- Retail experience
Certification
- Microsoft PowerPoint 2016 Certified
- Microsoft Excel 2016 Certified
- CPR Certified
Timeline
Front End Associate (Seasonal)
HomeGoods
11.2025 - 01.2026
Front Gate Attendant
Connecticut’s Beardsley Zoo
05.2025 - Current
High School -
Bullard-Havens Technical High School