Angel Burkett-White

☆ Supervise and train 10+ team members; conduct performance evaluations.

☆ Maintain department standards, sanitation, and inventory.

☆ Utilize internal systems like Spectrum, Delhaize, and Instacart to process online grocery orders.

☆ Coordinate scheduling and provide cross-department support as needed.

☆ Trained and supervised front-end employees and assisted with customer transactions.

☆ Managed money orders, lottery, and thousands of dollars in cash transactions via Western Union.

☆ Fulfilled online grocery orders and handled customer pick-ups.

☆ Managed approximately 80 calls per day while providing exceptional customer support and maintaining a professional composure.

☆ Engaged real estate leads via phone and SMS using scripts and CRM tools.

☆ Gathered client information and scheduled follow-ups with agents.

☆ Maintained detail records in company databases.

☆ Processed prescriptions accurately while handling patient inquiries via phone and in-person.

☆ Verified insurance coverage and managed claim submissions.

☆ Closely collaborated with pharmacists to ensure compliance with pharmacy procedures.

☆ Performed cashier duties and maintained a clean, safe workspace.

☆ Fulfilled and delivered upwards of 30 customer orders daily while ensuring compliance with food safety.

☆ Provided in-home customer service and support with order accuracy and organization.

☆ Handled customer inquiries and complaints with professionalism.

☆ Followed all state laws and regulations while on the road.

☆ Welcomed guests, managed reservations, and coordinated check-in/out processes.

☆ Answered phones and addressed inquiries related to services and billing.

☆ Supported hotel operations with administrative tasks and scheduling.

☆ Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

☆ Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.

☆ Maintained clean and organized workstations, adhering to strict health and safety guidelines.

☆ Fulfilled closing tasks at the end of shift.