Angel Carey
Summary
Dynamic professional with extensive experience in educational and customer service role. Highly motivated team player with passion for helping others. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Paraprofessional Substitute
Greenville Area School District
10.2019 - 03.2022
- Improved classroom management by consistently enforcing rules and maintaining a structured environment.
- Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
- Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
- Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.
- Facilitated small group instruction, allowing for targeted support and personalized attention to address specific academic needs.
- Maintained accurate records of student progress, attendance, and behavioral incidents as needed for reporting purposes.
- Increased student engagement by incorporating hands-on activities and group projects into daily lessons.
- Served as a liaison between general education teachers and special education staff, ensuring clear communication and collaboration.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Instructional Paraprofessional
Franklin Area School District
08.2016 - 02.2019
- Worked closely with lead teachers to develop curriculum materials that aligned with state standards and district objectives.
- Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
- Implemented behavior management strategies to maintain a positive and focused classroom environment.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Participated in professional development opportunities to stay current on best practices in education and enhance instructional techniques.
- Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.
- Facilitated smooth transitions between activities throughout the school day by implementing structured routines.
- Utilized differentiated instruction methods to address diverse learning styles within the classroom, promoting academic success for all students.
- Assisted with classroom setup and organization, maintaining an efficient workspace conducive to learning for all students.
- Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
- Monitored student classroom and outdoors activities to promote student safety.
- Contributed to a safe and inclusive classroom environment where all students felt comfortable participating and sharing ideas.
- Provided support during classes, group lessons, and classroom activities.
- Managed inventory of educational materials, ensuring necessary supplies were available for daily instruction.
- Supported students during small group instruction, reinforcing concepts taught by the lead teacher.
- Assessed student social, emotional, and academic needs to plan goals appropriately.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
Retail Banker
Woodforest National Bank
06.2007 - 09.2011
- Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
- Collaborated with team members to achieve branch sales targets and enhance overall productivity.
- Mentored junior staff, fostering teamwork, collaboration, and professional growth within the branch.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Participated in community outreach events, representing the bank positively while establishing valuable business connections within the local market area.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
- Increased customer satisfaction by providing personalized banking solutions and exceptional customer service.
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Provided ongoing support for online banking platforms as necessary, guiding customers through setup processes or troubleshooting issues to ensure seamless digital transactions.
- Assisted in the implementation of new marketing strategies, leading to increased foot traffic and account openings.
- Consistently met or exceeded individual performance goals, contributing significantly to overall branch success.
Shift Manager
Sheetz
09.2005 - 12.2006
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Golf Course Attendant
Island Green Golf Course
05.2003 - 09.2005
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Observed guests for proper use of equipment and respectful behavior on property.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
- Fostered a welcoming atmosphere at the driving range area by keeping it well-stocked with practice balls.
- Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
- Handled clerical and cashier work inside clubhouse to assist players.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Maintained cleanliness and order in clubhouse and surrounding areas, ensuring pleasant environment for guests.
Dishwasher, Cook, Waitress
Cauvel's Diner
10.1998 - 02.2003
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
- Developed system for inventory management, reducing waste and cutting costs.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests' identification before serving alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
No Degree - Clinical Medical Assistant
DuBois Business College
701 E 3rd St, Oil City, Pa 1630111.2009
Skills
- Respectfulness
- Learning Disabilities Support
- Flexibility
- Classroom Organization
- Emotional Support
- Student Supervision
- Physical Disabilities Support
- Social Skills Training
- Autism Spectrum Support
- Special Education Support
- Instructional assistance
- Teacher Assistance
- IEP familiarity
- Helping Students with Special Needs
- Life Skills Training
- IEP compliance
- Arts and crafts
- Student Health and Safety
- Preparing Instructional Materials
- Activity Oversight
- Elementary Education
- Special Education
- Reporting Requirements
Timeline
Paraprofessional Substitute
Greenville Area School District
10.2019 - 03.2022
Instructional Paraprofessional
Franklin Area School District
08.2016 - 02.2019
Retail Banker
Woodforest National Bank
06.2007 - 09.2011
Shift Manager
Sheetz
09.2005 - 12.2006
Golf Course Attendant
Island Green Golf Course
05.2003 - 09.2005
Dishwasher, Cook, Waitress
Cauvel's Diner
10.1998 - 02.2003
No Degree - Clinical Medical Assistant
DuBois Business College
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