Angel Carrillo

• Monitored students' attendance and ensured compliance with school policies.
• Participated in departmental meetings to discuss current initiatives or challenges faced by the campus community.
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• Addressed complaints head-on and initiated responses to facilitate prompt resolution.

• Assisted customers in locating merchandise on the sales floor.
• Faced products on shelves and displays to meet company policies.
• Read orders to verify attributes and quantities of merchandise.
• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.

• Answered inbound calls, chats and emails to facilitate customer service.
• Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.

Specialized in Online community management, fostering engagement and cultivating positive brand presence, Worked closely on product development to ensure software quality and conduct thorough testing before launch