Emelina Simonson
Semmes,AL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Manager of Business Development and Sales
MOB Peptides
04.2023 - Current
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Built diverse sales pipeline to exceed quota targets.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Social Media Coordinator
Self- Employed
09.2019 - 04.2023
- Created social media content with consistent content and tone.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Increased website traffic through effective cross-promotion and link sharing on social media channels.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
Property Desk Adjuster
Catastrophic & National Claims
08.2017 - 08.2018
- Reduced claim cycle time through effective communication with policyholders, keeping them informed throughout the entire process.
- Achieved high levels of accuracy in damage assessments by thoroughly reviewing property inspection reports and estimates.
- Developed strong relationships with clients by demonstrating empathy and understanding during difficult times of loss or damage to their properties.
- Worked closely with underwriting teams to evaluate risk exposure for potential clients'' properties based on previous claim history analysis.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Education
BBA - Business Administration And Healthcare Management
Faulkner University
Mobile, AL04.2017
Skills
- Customer Service
- Inventory Management
- Direct Sales
- Social Media Marketing
- Data-driven decision-making
- Sales Presentations
- Customer Complaint Resolution
- Critical Thinking
- Relationship Building
- Task Prioritization
Timeline
Manager of Business Development and Sales
MOB Peptides
04.2023 - Current
Social Media Coordinator
Self- Employed
09.2019 - 04.2023
Property Desk Adjuster
Catastrophic & National Claims
08.2017 - 08.2018
BBA - Business Administration And Healthcare Management
Faulkner University
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