Angel Ceja
Delhi,CA
Summary
Self-motivated employee starting as a hot deli clerk to receiver lead within 2 years with the company. I have gained experience in front-end management, leadership, organizational, and customer relations skills. Independently solves problems and keeping teams on task to handle diverse business requirements. As well as managing personnel, cash flow, inventory, and security. While flowing required rules and protocols. Experienced in working in fast-paced shipping environments, moving merchandise of diverse sizes and types. Keeps work areas neat and organizing products to correct area. Well-versed in operating scanners, forklifts, dollies and pallet jacks. I am dedicated and focused on going above and beyond requirements to contribute to team success, as well as the company. I am prepared to make meaningful contributions with commitment and drive, as well as give my all.
Overview
2
2
years of professional experience
Work History
Front End Manager
Rancho San Miguel
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality customer service.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Oversaw cashier operations and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
- Coached employees through day-to-day work and complex problems.
- Worked with security staff and law enforcement on shoplifting and vandalism response.
Lead Receiver
Rancho San Miguel Markets
01.2023 - Current
- Optimized space utilization within the warehouse through strategic placement of received goods according to demand patterns.
- Maintained accurate records of received goods, ensuring proper documentation for accountability purposes.
- Minimized losses due to theft or damage by implementing strict security measures throughout the receiving area.
- Ensured timely processing of inbound shipments by prioritizing tasks and delegating responsibilities effectively.
- Reduced discrepancies in inventory by conducting thorough inspections of incoming shipments.
- Developed strong relationships with transportation companies, facilitating smooth coordination during inbound shipments arrivals.
- Improved storage organization by properly labeling items and allocating them to designated locations within the warehouse.
- Streamlined communication with suppliers, resolving any shipment discrepancies or delays in a timely manner.
- Identified damaged or missing items upon receipt, promptly reporting issues to relevant parties for resolution.
- Safeguarded warehouse operations by adhering to safety protocols and maintaining a clean working environment.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
Certificate of HVAC Technician - HVAC Technician
Merced College
Merced, CA04-2024
High School Diploma -
Delhi High School
Delhi, CA06-2022
Skills
- Bar-code scanning
- Stock control
- Shipping and receiving
- Time management
- Self-motivated and independent
- Punctual and reliable
- Certified forklift driver for just Rancho San Miguel
- Stock rotation
- Customer service
- Employee supervision
- Staff supervision
- Operations management
- Listening skills
- Cash handling
- Training and mentoring
- Cash register operation
- Product stocking
- Product ordering
- Dairy team management
- Sales floor restocking
- Able to lift 50 lbs
- Order picking
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Front End Manager
Rancho San Miguel
01.2023 - Current
Lead Receiver
Rancho San Miguel Markets
01.2023 - Current
Certificate of HVAC Technician - HVAC Technician
Merced College
High School Diploma -
Delhi High School
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