Angel Chavez
Carson City,NV
Summary
Proven to enhance operational efficiency and customer satisfaction, I leveraged my mechanical knowledge and exceptional attention to detail at Corwin Ford. Skilled in installation and repair, I boosted company reputation by ensuring quality control, leading to significant reductions in post-installation issues. My strong customer service abilities foster positive client relationships, driving repeat business.
Overview
5
5
years of professional experience
Work History
Accessory Technician
Corwin Ford
05.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Collaborated with team members to ensure seamless accessory installations, resulting in fewer post-installation issues.
- Maintained a clean and organized workspace, promoting a safe working environment for both employees and customers.
- Demonstrated excellent problem-solving skills by diagnosing installation issues quickly and accurately.
- Worked closely with service technicians to identify potential vehicle compatibility issues before installing accessories, avoiding costly errors or damage to vehicles.
- Boosted company reputation through meticulous attention to detail during each accessory installation project.
- Ensured long-lasting accessory performance by adhering to manufacturer guidelines during installations.
Estimator/Body Shop Parts Manager
Carson Auto Body
09.2021 - 05.2024
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
- Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
- Identified areas for cost saving to help increase profitability and lower client costs.
CSR
Ryder Truck Rental
08.2019 - 10.2020
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
- Minimized wait times for customers by promptly attending to vehicles at all available pumps during busy periods.
- Enhanced property appearance by performing regular yard maintenance tasks such as mowing, trimming, and edging.
- Prevented potential damage to trucks by carefully handling high-pressure hoses and other cleaning tools.
- Maintained a safe working environment through adherence to safety guidelines and proper use of cleaning equipment.
- Reduced vehicle downtime by efficiently coordinating wash schedules with drivers and fleet managers.
Education
High School Diploma -
Pioneer High School
Carson City, NV06.2019
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Installation and Repair
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
Timeline
Accessory Technician
Corwin Ford
05.2024 - Current
Estimator/Body Shop Parts Manager
Carson Auto Body
09.2021 - 05.2024
CSR
Ryder Truck Rental
08.2019 - 10.2020
High School Diploma -
Pioneer High School
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